Social Engineering Blogs

An Aggregator for Blogs About Social Engineering and Related Fields

The KnowBe4 Blog October 30, 2017

Putin Uses Psychiatrists For Social Engineering Attacks Against Individual Targets

Vladimir_Putin_Photo_AP

Newsweek cross-posted an article that first appeared on The Daily Signal, and this is extremely relevant to what we are battling here today.

Kiev, Ukraine—Since 2014, Russia has used Ukraine as a testing ground for its hybrid warfare doctrine, underscoring what some security experts say is a case study for the new kinds of security threats the U.S. and its Western allies can anticipate from Moscow.

“The threats Ukraine faces are harbingers of things to come for the U.S. and its other allies,” said Junaid Islam, chief technology officer and president of Vidder, a California-based cybersecurity firm that does work in Ukraine.

“It is in the national strategic interests of both the United States and Ukraine to cooperate deeply in cybersecurity, because Ukraine is a canary in the cyberspace coal mine,” Islam told The Daily Signal.

Filed Under: Social Engineering

The Humintell Blog October 24, 2017

The Contagious Smile

Many of us often feel that smiling can be irresistibly contagious, but is this actually true?

In fact, a recent study published in Trends in Cognitive Sciences adds to a growing body of evidence that indicates that other people’s expressions really can have a tangible impact on our mood. The study authors, Dr. Paula Niedenthal and Adrienne Wood, found that we instinctively mimic other people’s faces, triggering the associated expressions.

This serves as a way for people to learn to empathize and to better read others by literally trying on their facial expressions. Amazingly this process can happen in only a few hundred milliseconds.

As Dr. Niedenthal said, “You reflect on your emotional feelings and then you generate some sort of recognition judgment, and the most important thing that results is that you take the appropriate action–you approach the person or you avoid the person.”

While they did not report exactly how this works in our brain, their results are reminiscent of previous research on the use of mirror neurons. Mirror neurons are brain cells that are triggered, when we see other people’s actions. This can include facial expressions and many neurologists see mirror neurons as the key to explaining how we experience empathy.

However, the authors mentioned that this critical skill is not accessible to everyone, including those who have social disorders or challenges presenting facial expressions. Dr. Niedenthal pointed out that “There are some symptoms in autism where lack of facial mimicry may in part be due to suppression of eye contact.”

This is an exciting connection, given recent research that has shown that an autistic individual often struggles to empathize due to the inability to recognize faces and emotions. If an autistic individual has trouble even recognizing another person’s facial expression, it is that much more difficult to mimic it and thus empathize.

Similarly, Humintell has previously worked to draw attention to those who live with Moebius Syndrome. Those with this condition experience a form of facial paralysis that makes it impossible to display facial expressions. This causes challenges relating interpersonally as the lack of expression makes emotional communication challenging.

Presumably, from Dr. Niedenthal and Dr. Wood’s research, this also prevents effective facial mimicry for both the person with Moebius Syndrome and their interlocutor.

Thankfully, as we have discussed, reading facial expressions is not merely an innate ability on which we cannot improve. Instead, we can learn to better recognize people’s expressions and emotions.

That is exactly what Humintell is here for! If you want to better learn this skill, check out our workshops and training programs.

Filed Under: Emotion, Science

The Humintell Blog October 17, 2017

The Voice of a Cheater

How effective are verbal cues in exposing our emotions and character?

Throughout this blog, we have dwelled extensively on deception detection but have also focused almost exclusively on nonverbal cues. However, a new study in the journal of Evolutionary Psychology, subtle verbal cues can reveal a wealth of detail about a stranger, even including past infidelity!

In an effort to see how revealing our voices were, Dr. Susan Hughes of Albright College procured a series of audio clips of different people simply counting from one to ten. Half of the speakers had elsewhere admitted to having cheated on a romantic partner in the past, while half had not.

Then, Dr. Hughes asked a series of participants to listen to various audio clips, asking them to extrapolate what they could from just the sound of the voices. These participants were given no outside details or context besides the mundane numerical recitation.

Amazingly, when asked to rank the speakers’ likelihood to cheat, the participants’ rankings matched closely with whether the speaker had a history of infidelity!

These results do have some precedent. Past research has found that verbal cues can reveal a great deal of accurate information, including the speaker’s sex, age, race, height, weight, and even social status. Perhaps most relevantly, previous studies found links between one’s voice and the emotional states beyond deception and past sexual activity.

However, despite the groundbreaking nature of Dr. Hughes’ research, there are still many unanswered questions. For example, she declined to offer a comprehensive explanation for how this is possible!

Dr. Hughes attempted to test whether the pitch of the voice had any effect on participant evaluations. She adjusted the pitch in many of the audio clips, so that the same voice was presented with a higher or lower pitch. This had very little effect, except that men tended to associate infidelity with low pitches in female voices.

This was surprising, as previous research found that pitch does impact listener judgments. Still, while pitch has some role, it “does not represent the entire picture,” as the authors wrote. Instead, “other vocal cues such as clarity of articulation may have also contributed to perceptions of infidelity.”

Perhaps this study asks more questions than it answers, but it brings the verbal aspect of deception detection into a new light.

While we wait for more information, it might be helpful to work on strengthening your ability to detect lies face to face. Similarly, you can read some previous blogs about using microexpressions to tell when you are being lied to here and here!

Filed Under: Deception, Nonverbal Behavior

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