Social Engineering Blogs

An Aggregator for Blogs About Social Engineering and Related Fields

Subliminal Hacking Blog March 1, 2011

Social Compliance and Manipulation… The Art of Confidence

As human beings we are very good at making excuses, and always believing that some how we have it worse than the other guy. There is often that mentality that, its not we don’t want to do this or that, its just that ………. add any excuse you want. When you speak to people about where these excuses stem from, it often comes down to an apparent lacking in confidence, and the other guy has so much confidence, and that is why they are successful. To some extent this may be true, perhaps the other guys does have so much confidence, or at least that is the perception.

So when it comes to getting your social engineering foo on, I am sure you would expect that confidence plays a pretty essential part in getting people to comply with your requests and manipulate people in such a way to reach your desired outcome. In many ways you are correct, confidence is a key component. However I would prefer you think of it as the Art of Confidence is essential to success.

Confidence is many things to many people, when I talk to people about what confidence feels like to them in a hypnosis context you hear some very strange definitions. However these strange definitions did help me realise something, confidence is something that is very personal, and might not actually make sense at a concious level. The dictionary says confidence is freedom from doubt; belief in yourself and your abilities, a state of confident hopefulness that events will be favourable.

I think confidence is really not something you can clearly label. Confidence is a result of many different attributes, so when someone says they don’t feel confident, its not really as simple as one thing (its not a simple flick of a switch), however you can get realisation after taking certain steps to realise confidence is some what of a placebo.

So what is the Art of Confidence? The Art of Confidence is a lacking of fear. If you ask someone why they are not confident of something, the end result is normally a fear. Why wont you speak to the woman at the other end of the bar? Fear of rejection or looking stupid. Why wont you call a company and ask for information, or a discount? Fear of intimidation, or failure. Why wont you attempt to SE your way into this building? What if I get caught, or I forget my cover story, etc etc. These are all valid, but they don’t need to be.

So if to be confident we need to lose our fear, what do we need to do. We can achieve this in a few ways, first of all knowledge is power. If we study body language we can understand what fear looks like, the subconscious signs our body gives away to alert others to the fact we nervous etc. Knowing our subject matter, if we are pretending that are an engineer we should have a good level of knowledge of what that looks like, the dialogue that is used, the basic knowledge that should be known during your interactions, and having done the appropriate reconnaissance of what your target is doing, backgrounds, specialities etc. Having a plan and process is also very important. The plan should cover all angles with multiple steps to achieve your goal, what to do when confronted, how to handle awkward situations, and how to bail out gracefully. Finally self belief, just believe and act like what ever you are doing you have done a million times before, both with success and failure, you are the oracle, your are Mr / Mrs Informed, look, feel and act confident. This is very important, a large majority of subconscious tells are removed when you really believe in yourself and what your trying to do, just seeing the talent shows on TV is more than a good example of this.

Its important to note that demonstrating the Art of Confidence does not alleviate all fear (fear is important to success to), clearly there are going to be times that you are crapping yourself, but its how you handle it, and ensuring you still project yourself as confident. Appearing confident is a very attractive trait, and it puts you in a kind of Alpha state. When in this position people are less likely to question you, they are more likely to assume you are in a position of authority, and we all know even if something doesn’t feel right, or we should really do it, we may turn a blind eye when those in authority request it.

Some final thoughts for what may also make you feel confident are the following. Reciprocation, you may feel more confident when asking someone to do something if you have previously given or done them a favour. Perhaps you bought them a drink, picked up some paper work when they dropped it, open a door for them etc. Humour, we all feel more at ease around someone with a good sense of humour and appropriate jokes. So if you have a quick wit, and think fast on your feet, and know some half decent jokes you may also use this in your favour. Reasoning, we know from other posts and studies that we respond more favourably when we have justification for a request. So as part of your planning and process work, define some reasons for why you are requesting what you ask for, or the actions that you take as these will be accepted more favourably.

Remember the BIG BECAUSE. Everything in life happens for a reason, the things we say, the way we act, everything. So give time and thought to why you are confident, why you belong, why your are successful. We can often easily remember and think of negative, but focusing on the positive is a more productive approach of our time, and will lead to a happier more successful outcome.

FAKE IT TILL YOU MAKE IT!

Filed Under: Hypnosis, Influence, Social Engineering

The Episteme Blog February 3, 2011

Maturity and Business

I wrote recently on Maturity and the way I’ve been trying to view my life lately.

The place that I’ve found this thinking most interesting is in conceiving of my businesses (esp. THA).  It’s easiest to try to solve most of our business problems in the frame of “what’s best for us right now?”.  Especially in technology, which is so driven by quick-return venture capital (where we expect an exit in no longer than 3-5 years), this type of thinking is endemic.  We live and die by the quarterly numbers.  The most forward-thinking of us try to think 9-12 months out.  Sometimes, our roadmaps extend a whopping 18-24 months.  But that’s it.

And that’s a sure way to make decisions that are bad.  My experience with venture capital driven businesses has been almost universally bad – the decisions that the VCs (or their hand-picked executive teams) made were almost universally oriented toward a quick exit, and, most often, in diametric opposition to what would have been done if the company had been managed with an eye toward building a long-term sustainable and profitable business.  I’m not the only one with this experience – Inc published a great article about this a few years ago on Friendster that was eye-opening to me when I first read it.

Lately, I’ve been trying to conceive of our businesses in a more long-term way.  I’ve been trying to think about it the way that (I imagine) we conceived of businesses 100 years ago – not as something with a quick exit, but as something that would have to feed our family for the rest of our lives.  The questions I’ve been asking myself are oriented toward that sort of thinking:

What would we be doing if our goal was to be most profitable 10 years from now?
What is single thing that we can do as a business to make our customers’ lives better in 36 months?
How can we best reinvest profits today to triple or quadruple them down the road?

The thing is, this wasn’t the type of business thinking that I’ve been taught how to do.  Nor do I know anybody else who is.  Every time I read the typical business book, they’re like reading diet books: GET RICH NOW WITH NO EFFORT AND NO ENERGY!  And I love that kind of business book. But nowhere are they trying to teach you how to create something sustainable that adds real value over the long term.

If anybody out there reading this one has any advice on building a company that’s sustainable and profitable on a 50-year time scale, I’m all ears.  Because, other than some of the old articles about how the Japanese created 100 year plans, I can’t really find anything that gives good advice on this one.

Technorati Tags: 100 year plan, 50 year plan, Business, long-term plan, maturity, patience, sustainable business


Filed Under: maturity

The Episteme Blog February 1, 2011

What is it to be Mature?

I was having a conversation with a friend the other night about maturity and social connection. We tossed around the question of what it is to be “mature”. According to Wikipedia, maturity is “how a person responds to the circumstances or environment in an appropriate and adaptive manner…. Maturity also encompasses being aware of the correct time and place to behave and knowing when to act appropriately, according to the situation”.

I have trouble with that definition, as I don’t believe that maturity is driven by the results of one’s decisions but by the cause. As I get older, I look around and I see striking differences between what drives the actions of those around me. A lot of my friends act in a way that would be considered incredibly mature – they’re stable, responsible, and stoic. They pay their bills on time, they manage to raise their kids not to become sociopaths, and they go to work every day.  They have faithful long-term relationships and they save for retirement and for a rainy day.

Yet I see a difference in what’s creating that behavior. Some of those friends are driven to their “mature” behavior by personal insecurities and fears that aren’t much more sophisticated than the six-year-old who is terrified of the monsters under his bed.  They save money (for example) not because they want to be profitable and well taken care of in their old age, but because they’re terrified that tomorrow, someone’s going to take it all away from them.  They’re faithful to their wives not because they’re building a relationship that will be fulfilling in the long-term, but because they’re afraid of the horrors that will befall them if they cheat.

And I have a problem with the idea that maturity is all about social norms of behavior… because some of the most mature and wise people I know are ones who defy conventional definitions of “being a grown-up” at every turn.

So, I’ve been playing around with a different definition in my life and trying to see how that definition affects the way that I live. Maturity, in this working definition, is a sliding scale – not a state to be achieved. The scale is simple: maturity is directly proportional the timescale that we consider in making the decisions of our day-to-day lives.

If we think about the least mature among us (e.g. the above-mentioned six-year-old), it should be obvious that most of his/her decisions/thoughts are made on a short time-scale.  I’m hungry now, so I eat.  I’m not happy with you because you won’t give me ice cream, so I hate you forever.  (The psychologists call this an inability to delay gratification.)

If we look at those who we consider the most wise and the most mature, we see a different time-scale in action in their behavior.  As an example, I looked up some quotes from the Dalai Lama (who I would think most would agree to be a pretty mature guy).  What amazed me about that page is the number of quotes about the future – and not just his own personal future, but the future of our species.  He thinks about the world not in terms only of “when I grow up”, but “when I’m no longer here”.  As an example:

“If you must be selfish, then be wise and not narrow-minded in your selfishness. The key point lies in the sense of universal responsibility. That is the real source of strength, the real source of happiness. If we exploit everything available, such as trees, water and minerals, and if we don´t plan for our next generation, for the future, then we´re at fault, aren´t we? However, if we have a genuine sense of universal responsibility as our central motivation, then our relations with the environment, and with all our neighbours, will be well balanced.”

I’ve been thinking about this a lot lately – how would my life be different if, in each moment, I was making decisions with an eye not toward what feels good now, but what would be the best for me in 10 years.  Or 20 years.  Or what would be best for those around me on the day of my death.  Or 100 years after I’m dead.  How would each decision I make be different?

And I’ve been finding that it leads to a different way of looking at my life.  One that I’m beginning to quite like.  (Although, I have to say, it starts to make most US political debates look pretty ridiculous, given that the time scale of their thinking is never more than about 2 years long… which probably maps pretty well to the time scale of the “average” American these days…)

As a reader, do you think about what time scale you make decisions on?  How do you make decisions around your finances, your relationships, your health and your career?

Technorati Tags: delay gratification, maturation, maturity, time scale, wisdom


Filed Under: maturity, Personal

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