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The Humintell Blog December 15, 2013

Face Covering and Court Systems

woman with Niqab - Update:  Niqab & Burkas Banned in Courts - Humintell The debate continues on whether or not facial coverings should be allowed in court trials.  The Independent, a UK newspaper, reports on this controversial issue that is still being determined case by case.

Judge Peter Murphy, a UK judge,  recently ruled that a defendant should be obliged to remove her niqab when giving evidence (back in September). He noted, “If a fair trial is to take place, the jury… must be able to assess the credibility of the witnesses – to judge how they react to being questioned.”

He also quoted a New Zealand judge who listed some of the situations in which a witness’s demeanor might be a giveaway. “The witness who moves from expressing himself calmly to an excited gabble,” for example; “the witness who from speaking clearly with good eye contact becomes hesitant and starts looking at his feet.”

The issue with trying to focus on facial expressions by jurors in an effort to try to show deception is that assessing a face can distract, “people [who without training are only about 50% accurate at detecting deception]  into looking at cues they think are associated with lying, and overlooking cues that actually are.” This is according to a meta-analysis of jury research cited by UCL professor, Richard Moorhead, on his blog Lawyer Watch.  Moorhead reported that not only did seeing a face not help assess a person’s truthfulness, it could actually be misleading.

Unfortunately, many people still believe the popular myths about deception such as looking up and to the left means your thinking of what to say; therefore, you’re lying.  Proper training needs to and should take place before a person tries to detect deception from not only facial expressions but any nonverbal behaviors.

On the other hand, an interesting question to look into would be ‘shouldn’t a person be required to open themselves up in a courtroom as a gesture that – Yes they will tell the truth, the whole truth.’  If it has been shown in previous studies that lying (even if just a white lie) is easier to commit over text or email (ie not a face to face interaction) then doesn’t it beg the question if having your face covered also makes it easier?

Judge Murphy was quick to point out that assessing a person’s nonverbal behavior (including facial expressions) has become apart of the justice system “[It] is too deeply rooted in our criminal justice system to be set aside absent compelling evidence.”

Should face coverings be allowed for an individual who is testifying in a court of law?

Filed Under: Uncategorized

The Social Influence Consulting Group Blog December 15, 2013

Wikipedia Donation Blunder

Have a look at the below image (click to enlarge).  It is a Wikipedia Donation request.  As a student of influence what do you think they could have done differently to enhance the donations they received? Note the yellow highlighting on the text is Wikipedia’s. Wikipedia Donation  Source page: https://donate.wikimedia.org/w/index.php?title=Special:FundraiserLandingPage&country=AU&uselang=en&utm_medium=sidebar&utm_source=donate&utm_campaign=C13_en.wikipedia.org
Some Great Comment Below to challenge we set!
Here are my thoughts!

Text:

What Wikipedia have done in the text is anchor readers to the average amount of $15 and then in an attempt to show how just a little bit will help have drawn reader’s attention to the amount of $3.  Therefore those who would have given more have become subjected to the sticky middle of Consensus (remember those who used less energy and when told the average amount they relaxed their good deeds and fell back to the average). Wikipedia run the risk of taking the larger donations and bringing them back toward the average and even worse to the $3 amount because that is all they need – irrational because they would love more – but as Dan Ariely has shown us people are far from rational.

Some amended text could have made a statement about Wikipedia’s independence and they will never run ads.  Mention they do not take Government funds and survive on donations made by readers just like you.  They could have said if everyone reading this request right now was to make some form of donation (not mentioning the $3) they could raise sufficient money in 1 hour to keep Wikipedia available and ad-free for another.  Then if they listed the donation amounts starting at $100 they would increase the amount people donate using what we know of Contrast and Wikipedia knowing the average is $15.

By starting at $3 they are more likely to get less because of the ordering, anchoring people low and the framing of the request through the text suggests $3 is enough.

So our advice to Wikipedia – flip the order in the donation panel – starting at $100.  In the text remove the amounts and focus the message on Social Proof – where other readers just like you are making donations to keep us ad free.

Finally, Jeremy’s comment below is perfect.  Wikipedia has given so much to the world, mention that for years they have given the framework, kept it one place on the internet that is ad free and now this is the reader’s chance to help keep this valuable resource available for everyone for years to come.

Great work Wikipedia (and for our community I have shared this post with them).

 

The post Wikipedia Donation Blunder appeared first on Social Influence Consulting Group.

Filed Under: Influence, money, Nonverbal Behavior

Changing Minds Blog December 14, 2013

What is ‘easy’?

Easy is not always easy. Here’s a provocative comment about this.

Filed Under: Uncategorized

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