Social Engineering Blogs

An Aggregator for Blogs About Social Engineering and Related Fields

The Humintell Blog December 15, 2015

Eye Contact: How Long Is Too Long?

Blue Eye- Eye Contact Myth- HumintellWritten by Melinda Wenner Moyer for Scientific American

There’s a reason your mother told you to look people in the eye when you talk to them: eye contact conveys important social cues. Yet when someone holds your gaze for more than a few seconds, the experience can take on a different tenor. New work elucidates the factors that affect whether we like or loathe locking eyes for a lengthy period.

Researchers have long known that eye contact is an important social signal. Our recognition of its import may even be hardwired. One study found that five-day-old babies prefer looking at faces that make direct eye contact compared with faces that have an averted gaze. “Eye contact provides some of the strongest information during a social interaction,” explains James Wirth, a social psychologist now at Ohio State University at Newark, because it conveys details about emotions and intentions. (Lack of eye contact is one of the early signs of autism in infants and toddlers.) The power of eye contact is so great that, according to a 2010 study co-authored by Wirth, if someone avoids your gaze for even a short period, you may feel ostracized.

But what determines how we feel about prolonged eye contact? One recent study explored this question. In research presented in May 2015 at the Vision Sciences Society conference, psychologist Alan Johnston and his colleagues at University College London collected information from more than 400 volunteers about their personalities. Then the subjects indicated their comfort level while watching video clips of actors who appeared to be looking directly at them for varying lengths of time.

Johnston and his colleagues found that, on average, the subjects liked the actors to make eye contact with them for 3.2 seconds, but the subjects were comfortable with a longer duration if they felt the actors looked trustworthy as opposed to threatening. “Gaze conveys that you are an object of interest, and interest is linked to intention,” Johnston explains—so if someone appears threatening and holds your gaze, that could indicate that the person has bad intentions. This idea could help explain findings from a controversial study published in 2013, which reported that people are more likely to change their views on a political issue when they are being challenged by people who do not make eye contact with them. If the challengers had made eye contact, they might have seemed more threatening and less trustworthy.

Our reaction to prolonged eye contact may relate to how we perceive ourselves, too. Johnston and his colleagues found that the more cooperative and warm subjects believed themselves to be, the longer they liked eye contact to be held. Johnston speculates that the more socially comfortable a person feels, the more he or she may “enjoy the intimacy of mutual gaze.”

For more on eye contact and detecting deception, view this past blog.

Filed Under: Nonverbal Behavior, Science

The Humintell Blog December 11, 2015

In Texting, Punctuation Conveys Different Emotions. Period.

By Christina Passariello for the WSJ

texting-girlsTechnology is changing language, period

The use of a period in text messages conveys insincerity, annoyance and abruptness, according to a new study from the State University of New York Binghamton. Omitting better communicates the conversational tone of a text message, the study says.

As with any study by university researchers, though, it’s not that simple. The study found that some punctuation expresses sincerity. An exclamation point is viewed as the most sincere. (I overuse exclamation points!)

“It’s not simply that including punctuation implies a lack of sincerity,” said the study’s lead author, Celia Klin, an associate professor of psychology at Binghamton. “There’s something specific about the use of the period.”

The study asked 126 undergrads to evaluate conversations that appeared as text messages and handwritten notes (who uses those anymore?). The exchange started with an invitation, such as, “Dave gave me his extra tickets. Wanna come?” The students were asked to react to one-word responses – “Okay, Sure, Yeah, Yup” – with or without a period.

Grammar is evolving as we use new communication tools. Ms. Klin said she suspects periods in email to be more acceptable than in text messages, for example, because email is less conversational. Text messages are often short one-word replies, she said.

“The rapid exchange of text messaging gives it a speech-like quality,” said Ms. Klin. “It makes sense that texters rely on what they have available to them — emoticons, deliberate misspellings that mimic speech sounds and, according to our data, punctuation.”

Ms. Klin’s study, “Texting insincerely: the role of the period in text messaging,” appeared in the journal Computers in Human Behavior last month.

Filed Under: Emotion, Science, Technology

The Humintell Blog December 7, 2015

Gratitude Is Good For The Soul And Helps The Heart, Too

5 sunflowers - FEELBy Patti Neighmond for NPR

Research shows that feeling grateful doesn’t just make you feel good. It also helps — literally helps — the heart.

A positive mental attitude is good for your heart. It fends off depression, stress and anxiety, which can increase the risk of heart disease, says Paul Mills, a professor of family medicine and public health at the University of California San Diego School of Medicine. Mills specializes in disease processes and has been researching behavior and heart health for decades. He wondered if the very specific feeling of gratitude made a difference, too.

So he did a study. He recruited 186 men and women, average age 66, who already had some damage to their heart, either through years of sustained high blood pressure or as a result of heart attack or even an infection of the heart itself. They each filled out a standard questionnaire to rate how grateful they felt for the people, places or things in their lives.

It turned out the more grateful people were, the healthier they were. “They had less depressed mood, slept better and had more energy,” says Mills.

And when Mills did blood tests to measure inflammation, the body’s natural response to injury, or plaque buildup in the arteries, he found lower levels among those who were grateful — an indication of better heart health.

So Mills did a small follow-up study to look even more closely at gratitude. He tested 40 patients for heart disease and noted biological indications of heart disease such as inflammation and heart rhythm. Then he asked half of the patients to keep a journal most days of the week, and write about two or three things they were grateful for. People wrote about everything, from appreciating children to being grateful for spouses, friends, pets, travel, jobs and even good food.

After two months, Mills retested all 40 patients and found health benefits for the patients who wrote in their journals. Inflammation levels were reduced, and heart rhythm improved. And when he compared their heart disease risk before and after journal writing, there was a decrease in risk after two months of writing in their journals. Those results have been submitted to a journal, but aren’t yet published.

Mills isn’t sure exactly how gratitude helps the heart, but he thinks it’s because it reduces stress, a huge factor in heart disease.

“Taking the time to focus on what you are thankful for,” he says, “letting that sense of gratitude wash over you — this helps us manage and cope.”

And helps keep our hearts healthy.

Filed Under: Emotion, Science

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