Negotiations Ninja recently featured Humintell’s own Dr. David Matsumoto on their podcast!
During the episode Dr. Matsumoto shares his insights on how to read facial expressions, emotions, and intent. For those in negotiation, it’s sometimes difficult to understand what a person is actually feeling or thinking when they’re engaging face-to-face.
Dr. Matsumoto shares the research on less obvious facial expressions a procurement professional may encounter along the way. He’s sharing research into micro-expressions including what they are, what they reveal about the person, and how they communicate with the brain.
This is a fascinating conversation about everything from discipline in judo, to the way our approximately 23 facial muscles work, to his number one tip for professionals – active observation.