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The Humintell Blog October 22, 2020

Threat Assessment Webinar Recap

Thanks to everyone who attended our Introduction to Threat Assessment webinar!

The session was held Tuesday, October 20th.

There were over 50 attendees from around the world, including many first responders.

We thank you for your service!


Dr. Matsumoto covered a variety of topics

He started with an overview of Humintell, who we are and what we do. Dr. Matsumoto explained the goals of the course and then an outline starting with an overview of threat assessment and nonverbal behavior. He reviewed three characteristics of all threats: motive, deception and reaction to context. In addition, he explained Humintell’s unique approach to behavior signature discovery for each of these three characteristics.

There was a significant portion spent discussing motives and research that has been done on this topic. Dr. Matsumoto highlighted one study he conducted that showed anger, contempt and disgust fuel hostility. The study was the first to show evidence of the connection between “ANCODI” emotions and aggressive behavior toward opponent groups.

From there, Dr. Matsumoto then moved on to explain different types of aggression and the importance of understanding and gaining a baseline. He explained there are different types of baselines including those in that are environmental (setting, flow of traffic, etc) and individual (which includes nonverbal expressivity and verbal expressivity). He stressed the importance of observing and identifying baselines around you and not ignoring anomalies.

Finally Dr. Matsumoto concluded by going over some behavioral signatures of imminent attack and introduced our Dangerous Demeanor Detector training. D3™ is a training tool that will help you identify individuals who are on the verge of dangerous actions. It is based on years of research conducted by Humintell, LLC, involving not only the general public but also law enforcement officers in different countries who have witnessed and/or been a victim of a physical assault, and remembered the face of the assailant immediately prior to the attack.

Because we have been able to isolate exactly which faces are associated with an impending attack, we can teach you to identify them. The purpose is to alert you of the need to be more on guard, and perhaps take protective action. D3™ trains you to be alert to both of these very different facial expressions. Learn more about Dangerous Demeanor here.

The session ended with a 15 minute live Q&A with attendees.


Missed this session? Don’t worry! You can purchase the recording.

LEARN MORE HERE

The post Threat Assessment Webinar Recap first appeared on Humintell.

Filed Under: Nonverbal Behavior

The Humintell Blog October 7, 2020

Detecting Deception in Politics

Will you be tuning in to watch the Vice Presidential Debates tonight? A warning: don’t trust every media analyst you see or read who invokes body language.

In fact when it comes to pundits commenting about body language in the media, “what you see is often more entertainment than science and it can contribute to misinformation,” says Vincent Denault, a communication researcher at the University of Montreal.

Dr. Matsumoto agrees. In a recent interview for Undark Magazine, he says while it is certainly true that there’s a lot of great information a person can get from nonverbals, you have to be careful.

What is Body Language?

Body language is also known by another term called Nonverbal Behavior.

Nonverbal behavior is a complex signal system of the body to communicate our mental states, thoughts and feelings. It’s one of the most complex signal systems of the body because it includes different channels like facial expressions, tone of voice, hands, gestures, body posture, the way we walk- even how much space we take when we talk with each other, and whether or not we touch each other.

Each of those channels can communicate different messages. They communicate specific or generic emotions. They communicate cognitive processes or specific cognitions; some kind of physiological states and some other things.

When you put all those channels together with all those signals it’s really easy to see why nonverbal behavior or body language is one of the most, or the most, complex signal system in the body.

What channel should you focus on?

Research has shown that of all of the channels and all of the messages coming at us, one of the most important is facial expressions of emotion. That’s why we focus on facial expressions of emotion here at Humintell.

That doesn’t mean that everything else is not important because we also focus on the other things, like gesture and voices and everything else. But facial expressions of emotion are the most important channel that we have.

When we’re trying to observe body language, it’s just so overwhelming because there’s so many channels and messages.

For example, it is an indisputable fact that facial expressions can convey certain types of emotional states. But faces are used to do a lot of other things such as signal cognition and cognitive processes, signal specific verbal words or phrases, speech articulation, signal physical exertion or physical effort and other idiosyncratic things.

Other nonverbal motions like a shrug can signal certain types of emotional states as well. But Dr. Matsumoto explains that there’s a lot of noise, too; people do all kinds of things with their bodies. For example, a person’s raised eyebrow could be express disbelief — but it might also signal discomfort or surprise. The same hand gesture could mean different things in different cultures.

What about Catching Liars?

When it comes to assessing credibility, recent research suggests that instead of using single, specific behaviors to detect deception, nonverbal behavior assessed across multiple channels is a more fruitful way to differentiate truthtellers from liars.

In fact, Dr. Matsumoto and his team of researchers at Humintell have recently published articles related to this exact topic.

Remember, there is no Pinnochio effect where one single behavior automatically means a person is lying.

Want to determine if someone is being truthful (or not)? Validated indicators are a good place to start. Those are those indicators that have been tested in research and found to reliably differentiate truth tellers from liars across studies, investigators and laboratories. And, they have also been vetted in the field.

One of the verbal indicators of deception that Dr. Matsumoto often thinks about when he watched politicians answer questions is known as “Extraneous Information.” This is information that does not answer the question posed, and may be used to justify the liars’ actions, deflect the question because they may not want to respond to that specific question, help liars distance themselves from the act of lying or the content of the lie, or aid liars in exerting control over the interview.

Of course extraneous information, like any indicator of truthfulness or deception, is never failproof or foolproof as a sure sign of truth telling or lying. But they do give signs to the mental state of the individual, and when used correctly in a probing, strategized interview can be very effective in helping investigators to ferret out truth from lies.

The post Detecting Deception in Politics first appeared on Humintell.

Filed Under: Deception, Nonverbal Behavior, politics

The Humintell Blog September 22, 2020

Unmasking Facial Expressions of Emotion

The COVID-19 global pandemic has undoubtedly changed people’s lives. Virtual meetings have largely replaced in-person interactions leading to what some call “zoom fatigue”. Parents are forced to now work from home while simultaneously teaching and entertaining their children.

But perhaps one of the biggest shifts has come with widespread mask wearing. People are now having to interact with others face-to-face when a large portion of the face is covered. Yet, while it is true that masks block faces, all is not lost. You can still gain insights into people’s emotional states.

LEARN MORE


Humintell is excited to announce the launch of their new Masked MiX training course that will help you unmask facial expressions of emotion.

Masked MiX will help you:

  • Read facial expressions of emotion and microexpressions on masked faces
  • Know which facial emotions are visible and which are not
  • Label emotions quickly and accurately on masked faces

You can see a short demo of the training here:


What people are saying about Masked MiX

“Once again Humintell has come through with a new tool that teaches you how to read facial expressions while people are wearing masks. This is definitely a must have for everyone living in a world post COVID-19. This was training was timely, practical, and fascinating!“

~Urau Lino


“I have tried the Masked Mix and I absolutely loved the program. The explanation part is very useful and the comparison of the micro expressions on the face with and without a mask is just fantastic. What I also love about the program is the option to freeze the expression and to read the explanation for the micro expression I have just seen. The fact you use faces of different gender, nationality and age makes it even more valuable. Honestly, the program is just perfect for the new reality we are all dealing with. Great job! Thank you!”

~Irina Golovanova


“Masked Mix is a new, state of the art training tool that focuses on the upper facial cues which are observable when the lower half of the face is covered. The beauty of this training is that you’re able to select the speed you wish to take the exam and there are 3 levels of certificates available depending on your speed setting and your level of proficiency in correctly identifying the masked emotions. With the wearing of face masks part of daily life, this training tool will sharpen up your skills in identifying expressions of emotion in your masked conversation partner & provide you with a reminder of how communicative the face is!”

~Craig Baxter


Want to learn more?

Our one-of-a-kind Masked MiX training includes an introduction section, 11 instructional videos, a practice and post-test as well as a certification of completion.

Training is accessible for 24 hours a day, 7 days a week for 1 year through our training website.

Simply purchase the training, create an account and register your product key that you receive via email. It’s that simple.

LEARN MORE

Filed Under: Emotion

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