People are often excluded from social groups. As researchers from the University of Basel in Switzerland report in the Journal of Experimental Social Psychology, whether uninvolved observers find this acceptable or not may depend on the facial appearances of those excluded. The exclusion of cold and incompetent looking people is more likely to be accepted.

Social exclusion – be it at school, work or among friends – is usually a painful experience for those affected. This behavior also often has a considerable effect on third-party observers: Bullying and ostracism with the aim to hurt the victims are seen as particularly unfair and morally unacceptable. However, in some cases, social exclusion is also perceived as justified. Groups are, for example, more likely to ostracize people who cause trouble or arguments in order to restore the harmony in their group.

Quick moral judgment

Whether uninvolved observers view social exclusion as morally justified or not can be very important for the victim as a possible intervention depends on that judgment. Making such a moral judgment, however, is often difficult and time consuming, which is why observers revert to relatively superficial indicators for guidance. One such indicator is the face of the excluded person.

In several studies, the team of psychologists from the University of Basel presented different male faces to a total of 480 participants. The facial characteristics had previously been altered using a recently developed method for facial manipulation. The portraits were manipulated to appear warm or cold and competent or incompetent. The participants looked at each portrait for two seconds before spontaneously deciding how acceptable they thought it was for a group to exclude this person.

More protection for warm and incompetent looking people

In all studies, participants found it more acceptable to socially exclude people whose faces looked cold and incompetent. However, exclusion was found least acceptable when those excluded looked warm and incompetent. A possible explanation for this could be that these people are often perceived as especially in need of protection and therefore excluding them from a group would be particularly cruel, says lead researcher Dr. Selma Rudert from the Center of Social Psychology at the University of Basel.

Earlier studies have shown that humans have very clear-cut ideas of what a warm or cold person looks like. However, there is no evidence for any relation between facial features and personality traits. In other words: Although appearances are deceptive, individuals let them guide their judgment. The perceived warmth and competence in a person’s face play an especially important role in this judgment.

Objectivity would be important

“Our results suggest that the first impression a person makes can also influence moral judgments that would actually call for objectivity”, explains Rudert. These impressions can have far-reaching consequences for how people behave in social exclusion situations: “It is conceivable that a cold and incompetent looking victim of exclusion would get less support or, in the worst case, bystanders may even actively join the ostracizing group – all based on one glance at the face of the victim.”

By Bahar Gholipour and David Freeman for Huffington Post

Could something as simple as a smile put an end to racist and sexist first impressions?

Probably not. But a new study published in the August issue of the journal Motivation and Emotion suggests that when people smile, strangers may be less likely to judge them based on their race and gender. In other words, by conveying friendliness and openness, people may stop some of those harsh snap judgments in their tracks.

But this doesn’t mean you should smile your way through unfair social interactions.

“Some have concluded the implication of this finding is that members of stereotyped minorities could just smile to reduce the likelihood that others will apply stereotypes to them, but that is too simplistic,” said study co-author Nicole Senft of Georgetown University.

“That conclusion places the responsibility on minority group members to combat stereotypes through their own behavior,” Senft said. “Instead, I think it’s important that we all turn the lens inward and become more aware of the many factors that play into the impressions we form of others.”

Senft and her colleagues asked 93 students to look at a series of photographs of faces and rate the person on Big Five personality traits, which include agreeableness, extroversion, openness to experience, conscientiousness and neuroticism. The photographs included Caucasian and Japanese men and women. Half the students looked at photographs showing faces with a neutral expression, and the other half looked at the same faces smiling.

When judging the inexpressive faces, the students showed hints of applying some preconceived notions about gender and ethnicity in their impressions. They rated Caucasian men lower on agreeableness than Caucasian women, and rated Japanese women as less extroverted than their Caucasian counterparts.

However, when the same faces were smiling, these biases disappeared from the ratings.

This might not be that surprising after all. Smiling, just like race, gender and various facial expressions, sends social cues, which people use to form a quick idea about the person they’ve just met.

“We smile to signal our intent to play, to affiliate, to approve, to appease, or to submit,” said psychologist Alan Fridlund of the University of California at Santa Barbara, who wasn’t involved with the study. “All of these motives have in common our signaling others that we mean them no threat.”

But Fridlund isn’t convinced that smiling can do away with the cultural prejudices formed over a lifetime, and said it’s more likely that the findings simply demonstrate a phenomenon called overshadowing: The smile momentarily distracts people of other cues they can get from the other person. “Give people something big to look at, and they are diverted from everything else,” Fridlund said.

Senft also cautions that the study was small and only included American students of European and Asian descent. More work is needed to replicate these findings and examine the effects in other racial groups such as African Americans and Hispanic Americans.

Nevertheless, the finding that something as simple as a smiling face can change how we form first impressions suggests how malleable ― and in a way, superficial ― such impressions can be.

“For me, the takeaway is that we all need to be wary of the impressions we form of people when we don’t have much information to go on,” Senft said. “That sense we sometimes get that a person just ‘isn’t very nice’ might have more to do with our own biases than with anything about them.”