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The Humintell Blog October 17, 2017

The Voice of a Cheater

How effective are verbal cues in exposing our emotions and character?

Throughout this blog, we have dwelled extensively on deception detection but have also focused almost exclusively on nonverbal cues. However, a new study in the journal of Evolutionary Psychology, subtle verbal cues can reveal a wealth of detail about a stranger, even including past infidelity!

In an effort to see how revealing our voices were, Dr. Susan Hughes of Albright College procured a series of audio clips of different people simply counting from one to ten. Half of the speakers had elsewhere admitted to having cheated on a romantic partner in the past, while half had not.

Then, Dr. Hughes asked a series of participants to listen to various audio clips, asking them to extrapolate what they could from just the sound of the voices. These participants were given no outside details or context besides the mundane numerical recitation.

Amazingly, when asked to rank the speakers’ likelihood to cheat, the participants’ rankings matched closely with whether the speaker had a history of infidelity!

These results do have some precedent. Past research has found that verbal cues can reveal a great deal of accurate information, including the speaker’s sex, age, race, height, weight, and even social status. Perhaps most relevantly, previous studies found links between one’s voice and the emotional states beyond deception and past sexual activity.

However, despite the groundbreaking nature of Dr. Hughes’ research, there are still many unanswered questions. For example, she declined to offer a comprehensive explanation for how this is possible!

Dr. Hughes attempted to test whether the pitch of the voice had any effect on participant evaluations. She adjusted the pitch in many of the audio clips, so that the same voice was presented with a higher or lower pitch. This had very little effect, except that men tended to associate infidelity with low pitches in female voices.

This was surprising, as previous research found that pitch does impact listener judgments. Still, while pitch has some role, it “does not represent the entire picture,” as the authors wrote. Instead, “other vocal cues such as clarity of articulation may have also contributed to perceptions of infidelity.”

Perhaps this study asks more questions than it answers, but it brings the verbal aspect of deception detection into a new light.

While we wait for more information, it might be helpful to work on strengthening your ability to detect lies face to face. Similarly, you can read some previous blogs about using microexpressions to tell when you are being lied to here and here!

Filed Under: Deception, Nonverbal Behavior

The Humintell Blog September 20, 2017

Emotions vs Expressions

We know there are seven “basic” emotions, but aren’t there many more emotions?

In fact, there is significant difference between what emotions we experience and how our faces are able to express these emotions. While mountains of previous research have settled on the existence of seven basic emotional expressions, ongoing research seeks to quantify exactly how many emotions there really are

Researchers at the University of California, Berkeley, attempted to do just that. In a recent study, psychologists ran an extensive analysis with over 800 participants, attempting to provoke and record their range emotional expressions.

Each participant was exposed to a selection from more than 2000 short video clips, intended to trigger various emotions. These videos ranged from beautiful nature shots and romantic weddings to macabre images of human suffering and natural disasters.

The first group was shown 30 of these videos and was asked to simply write out whatever emotions they felt, garnering a vast range of self-reported descriptions. Then, a second group, again exposed to a selection of videos, was asked to identify their emotions from a predetermined list. This list ranged impressively from anger or anxiety to romance or triumph, but sought to give some common ground between individual reports.

Interesting, about half of the second group selected the same emotions after watching the same videos.

Finally, a third cohort was asked to rank their emotional experiences on a nine-point scale after viewing a series of 12 videos. While analyzing all three of these results through statistical models, the study authors found significant overlaps between reactions to a given video. When compiling all of these overlapped reactions, they were able to settle on a spectrum of 27 shared emotions.

However, the study authors cautioned that these different emotions were not entirely distinct. Senior author Dr. Dacher Keltner pointed out that “there are smooth gradients of emotion between, say, awe and peacefulness, horror and sadness, and amusement and adoration.”

Long-time readers of this blog will note the potential conflict between this expansive view of 27 emotions and the more limited view of seven universal basic emotions.

But, as Humintell’s Dr. David Matsumoto clarifies, this question is solved by distinguishing between experienced emotions and nonverbal expressions of these emotions. While we can feel a huge range of emotions, there are only so many facial expressions that humans universally use to express them.

Dr. Matsumoto’s distinction also explains another difference between emotions and expressions. The seven universal emotional expressions are distinct, separate categories. For example, the emotional combination of sadness and anger does not have a universal facial expression. On the other hand, emotions, as Dr. Keltner explained, are not so categorically distinct. Sadness and anger can overlap, making emotions more scalar and continuous than simply categorical.

To learn more about recognizing emotions and emotional expressions, check out Humintell’s training tool here!

Filed Under: Emotion, Nonverbal Behavior

The Humintell Blog July 6, 2017

Infographic – The Difference a Smile Makes

Broad, gummy, cheesy, sardonic – you name it! Smiles are innate facial expressions that can show happiness, joy, surprise, or hide disgust and irritability. Though when it comes to detect what’s behind a smile, are you able to tell the difference between a genuine and a fake one? Check the infographic below and get to know interesting facts about smiling and what benefits a smile can bring into our everyday life.

The Difference a Smile MakesThe Difference a Smile Makes – an Infographic from Junomedical

Filed Under: Emotion, Nonverbal Behavior

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