Social Engineering Blogs

An Aggregator for Blogs About Social Engineering and Related Fields

Past Blog: Emotions in Gift Giving


The holidays are right around the corner: can you tell if someone likes their gift just by reading their facial expressions?

In light of this holiday season, the University of Hertfordshire has conducted a study on gift giving. The focus of this study was determining whether or not gift givers could tell whether or not a recipient liked a present just by looking at their facial expressions and nonverbal behavior.

Dr. Karen Pine, a Professor of Developmental Psychology, led the study of 680 men and women in the process of giving and receiving gifts.

Three quarters of the participants were able to correctly identify whether or not a recipient of one of their gifts truly liked it. According to Dr. Pine, “People always try and say the right things, there’s a lot of social pressure to say the right things and to give the impression that we do like a present and our words tend to be quite positive, but the real feelings tend to leak out in our non-verbal behaviour.”

What do you say when you receive a gift you are not too fond of?

Eye contact, or lack thereof, is one easily spotted sign that the recipient did not like their present. They try to avoid eye contact with the giver in case the expression on their face gives away their true feelings. The expression on a displeased recipient’s face is often a ‘social smile,’ which involves only the mouth muscles. When someone is truly happy about something, they smile with both their eyes and their mouth; what is often called a Duchenne smile.

In terms of the gift itself, the recipient tends to rewrap it and put it out of sight fairly quickly if they do not like it. Contrastingly, if someone really likes a gift, they hold it up like a trophy, passing it around and showing it off. They also tend to hold on to the present for a little longer. If it’s a scarf that they really like, for example, the recipient may stroke it for awhile, or even put it on.

However, a negative nonverbal response is not necessarily indicative of someone being unappreciative of a gift. Perhaps what they have received isn’t quite what they were hoping for, but they could still be appreciative of the gesture. Isn’t that what is important?

Dr. Pine told BBC News that she believes we need “to go back to the old values about what a gift is really for; it is a token of appreciation or affection for a person.” However, by conducting this study, she is putting emphasis on reactions towards the gifted items themselves, rather than the meaning behind them.

What are your thoughts? Are you able to tell when a gift you have given is not well received? You may read more about the study here.

In Texting, Punctuation Conveys Different Emotions. Period.

By Christina Passariello for the WSJ

texting-girlsTechnology is changing language, period

The use of a period in text messages conveys insincerity, annoyance and abruptness, according to a new study from the State University of New York Binghamton. Omitting better communicates the conversational tone of a text message, the study says.

As with any study by university researchers, though, it’s not that simple. The study found that some punctuation expresses sincerity. An exclamation point is viewed as the most sincere. (I overuse exclamation points!)

“It’s not simply that including punctuation implies a lack of sincerity,” said the study’s lead author, Celia Klin, an associate professor of psychology at Binghamton. “There’s something specific about the use of the period.”

The study asked 126 undergrads to evaluate conversations that appeared as text messages and handwritten notes (who uses those anymore?). The exchange started with an invitation, such as, “Dave gave me his extra tickets. Wanna come?” The students were asked to react to one-word responses – “Okay, Sure, Yeah, Yup” – with or without a period.

Grammar is evolving as we use new communication tools. Ms. Klin said she suspects periods in email to be more acceptable than in text messages, for example, because email is less conversational. Text messages are often short one-word replies, she said.

“The rapid exchange of text messaging gives it a speech-like quality,” said Ms. Klin. “It makes sense that texters rely on what they have available to them — emoticons, deliberate misspellings that mimic speech sounds and, according to our data, punctuation.”

Ms. Klin’s study, “Texting insincerely: the role of the period in text messaging,” appeared in the journal Computers in Human Behavior last month.

Gratitude Is Good For The Soul And Helps The Heart, Too

5 sunflowers - FEELBy Patti Neighmond for NPR

Research shows that feeling grateful doesn’t just make you feel good. It also helps — literally helps — the heart.

A positive mental attitude is good for your heart. It fends off depression, stress and anxiety, which can increase the risk of heart disease, says Paul Mills, a professor of family medicine and public health at the University of California San Diego School of Medicine. Mills specializes in disease processes and has been researching behavior and heart health for decades. He wondered if the very specific feeling of gratitude made a difference, too.

So he did a study. He recruited 186 men and women, average age 66, who already had some damage to their heart, either through years of sustained high blood pressure or as a result of heart attack or even an infection of the heart itself. They each filled out a standard questionnaire to rate how grateful they felt for the people, places or things in their lives.

It turned out the more grateful people were, the healthier they were. “They had less depressed mood, slept better and had more energy,” says Mills.

And when Mills did blood tests to measure inflammation, the body’s natural response to injury, or plaque buildup in the arteries, he found lower levels among those who were grateful — an indication of better heart health.

So Mills did a small follow-up study to look even more closely at gratitude. He tested 40 patients for heart disease and noted biological indications of heart disease such as inflammation and heart rhythm. Then he asked half of the patients to keep a journal most days of the week, and write about two or three things they were grateful for. People wrote about everything, from appreciating children to being grateful for spouses, friends, pets, travel, jobs and even good food.

After two months, Mills retested all 40 patients and found health benefits for the patients who wrote in their journals. Inflammation levels were reduced, and heart rhythm improved. And when he compared their heart disease risk before and after journal writing, there was a decrease in risk after two months of writing in their journals. Those results have been submitted to a journal, but aren’t yet published.

Mills isn’t sure exactly how gratitude helps the heart, but he thinks it’s because it reduces stress, a huge factor in heart disease.

“Taking the time to focus on what you are thankful for,” he says, “letting that sense of gratitude wash over you — this helps us manage and cope.”

And helps keep our hearts healthy.