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The Humintell Blog April 15, 2020

Body Language Decoded

Brought to you by CBC

Take a journey deep inside the intriguing world of non-verbal communication. As human beings, our bodies communicate our inner emotions and feelings in ways that can often be easily seen by others, but at other times, are barely visible.

On every continent and in every ethnicity, expressions of emotions such as happiness, surprise, anger and fear are universally recognized. These expressions are hard-wired into our facial muscles for reasons that have everything to do with human evolution and survival of the species. To the trained observer, the way people move can be more revealing than the things people say.

We all use our intuition when trying understand another person’s intentions or needs. We watch the way they walk, and how they stand. We look for their eye-contact and whether they appear comfortable or anxious. But when intuition is augmented by scientifically based observational techniques, the picture becomes much more clear.

These techniques are increasingly being used in the worlds of law enforcement, surveillance and security, as well as politics and commerce. Understanding the “non-verbals” of the people we encounter gives us an edge that can mean the difference between a sale or a no-sale, between an election victory or defeat, between safety and danger, and even between a successful or doomed relationship.

Body Language Decoded features interviews with some of the world’s leading experts in human communication including Humintell’s own Dr. David Matsumoto.

Filed Under: Emotion, Nonverbal Behavior

The Humintell Blog January 29, 2020

What is Body Language?

So you want to know about body language?

Body language is also known by another term called Nonverbal Behavior.

Nonverbal behavior is a complex signal system of the body to communicate our mental states, thoughts and feelings.

I say it’s one of the most complex signal systems of the body because it includes different channels like facial expressions, tone of voice, my hands, gestures, body posture, the way we walk- even how much space we take when we talk with each other, and whether or not we touch each other.

Each of those channels can communicate different messages. They communicate specific or generic emotions. They communicate cognitive processes or specific cognitions; some kind of physiological states and some other things.

When you put all those channels together with all those signals it’s really easy to see why nonverbal behavior or body language is one of the most, or the most, complex signal system in the body. When we’re trying to observe body language, it’s just so overwhelming because there’s so many channels and messages.

So what channel should you focus on?

Research has shown that of all of the channels and all of the messages coming at us, one of the most important is facial expressions of emotion. That’s why we focus on facial expressions of emotion.

That doesn’t mean that everything else is not important because we also focus on the other things, like gesture and voices and everything else. But facial expressions of emotion are the most important channel that we have.

What’s unique about Humintell?

One thing that’s unique about our work and our approach to body language is that we focus on what we call validated indicators.

These are behaviors that have been validated by research and science over the last thirty to fifty years and that have been vetted in the field by the thousands of people that we have been fortunate enough to train and use our system in their daily lives.

Want to learn more?

Take a look at these past blogs on body language

Better Reading Body Language

Benefits of Learning to Read Body Language and Facial Expressions of Emotion

9 Ways Your Body Language Can Help You Land a Job

6 Steps to Effective Interview Body Language

Filed Under: Emotion, Nonverbal Behavior

The Humintell Blog January 21, 2020

Benefits of Learning to Read Body Language and Facial Expressions of Emotion

Body Language is also known as Nonverbal Behavior – dynamic body movements that convey messages about the unspoken mindsets of individuals.

Learning to read Body Language or Nonverbal Behavior is crucial for anyone who wants to gain insights into the personalities, motivations, intentions, and hidden thoughts and feelings of people with whom they interact.

But with many channels and sub-channels of nonverbal behavior to track, reading nonverbal behavior is complicated!

Fortunately, research and practical experience can tell us which behavior to pay attention to and which to ignore, which are more important than others, and the kinds of messages we can get.

Learning to read facial expressions of emotion remains one of the most important channels of nonverbal behavior.

Here are a few of the many benefits to learning how to read facial expressions:

Strong Predictor of Workplace Performance

The ability to read emotions in others and in oneself has proven through research to be the strongest driver of leadership and personal excellence.

A recent study even suggests people who are in tune with their colleagues’ emotions are more likely to bring home a bigger paycheck than their emotionally-stunted colleagues!

 


Increased Ability to Detect Deception

Research has demonstrated that when motivated people lie, and there are stakes if they are caught, clues to deception do emerge, and appear as leakage across multiple channels.

The number one channel where this leakage occurs? You got it, facial expressions of emotion.

In addition, while there has been a general consensus that microexpressions (facial expressions that last less than ½ second: they occur when people are consciously or unconsciously trying to conceal or repress what they are feeling) play a significant role in deception detection for decades, in reality there had never been a research study published in a peer-reviewed, scientific journal that documented that claim.

Until now.

New and exciting evidence comes from Humintell’s own Drs. David Matsumoto and Hyisung Hwang in a recently published paper in Frontiers in Psychology. In their study, they sought to determine whether microexpressions could reliably indicate deception in a mock crime experiment. Ultimately, they found that microexpressions served as a helpful guide both in detecting deceit and also in evaluating future misconduct.

 


Alleviates Facial Affect Recognition Deficits in Children with Autism

Multiple research studies have concluded that be using a computerized emotion recognition training program (like MiX), children with autism could improve their facial expression recognition ability.

More information on these research studies conducted can be found here and here.

 

 


Reduce Subsequent Crime in Juvenile Offenders with Antisocial Behavior

Researchers in the UK found that boys who improved their ability to recognize fear, anger and sadness in others’ faces were significantly less violent and severe that those who did not receive training.

The study involved 50 boys who had been convicted of a crime. More on this fascinating research can be found here.

Filed Under: Emotion, Nonverbal Behavior

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