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The Social Influence Consulting Group Blog April 27, 2014

A lesson from Dr Seuss

Sr Seuss On a bet from editor Bennett Cerf, Theodor Seuss Geisel, better known as Dr Seuss, was challenged to write a book using just 50 words.  Not one to shy away from a challenge Dr Seuss used exactly 50 – not more not less.  In that master stroke Dr Seuss won the $50 bet, which Cerf never paid, and the book Green Eggs and Ham went on to become one of the most acclaimed children’s books of all time.

The 50 words, by the way, are: a, am, and, anywhere, are, be, boat, box, car, could, dark, do, eat, eggs, fox, goat, good, green, ham, here, house, I, if, in, let, like, may, me, mouse, not, on, or, rain, Sam, say, see, so, thank, that, the, them, there, they, train, tree, try, will, with, would, you.

But what has Green Eggs and Ham got to do with influence?

Marcus Tullius Cicero, philosopher and statesman said,

“If I had more time, I would have written a shorter letter.”

Often we sit down and type an email because it’s faster.  But is it really?

We type, edit, reedit and often times it becomes a work of art.  One you are proud of, confident you have covered all of the necessary points.  But it doesn’t have the impact you had hoped.  Why not?  Are the recipients daft!  Can’t they see how well crafted this email is.  The blood sweat and tears you have poured into it, just to make it perfect.

Or you take weeks creating the perfect presentation for a pitch, briefing or proposal.  You focus on the technical aspects, provide the best graphics and on presentation day – it falls flat!  WHAT?????

In short, you are over cooking it.

Too often we forget to ask ourselves the most important question first.

Who is my target of influence?  

Then we need to ask

What do they know?

What don’t they know?

What do they need to know?

So coming back to Dr Seuss.  Writing simply is not as easy as it sounds but the impact is dramatic when done well.

The same can be said for presentations.

Focus on the target of influence and remember it is the small things that can make a big difference.

Ask questions and listen to the answers.  Align your presentation to the commitments the target of influence has previously made.  Show them what people like them are doing.  Show them you have shared goals with them and want to cooperate because you like them.  Give the gift of your knowledge and expertise but don’t over do it; the gift of listening and being truly present may just be the critical difference.  Don’t beg and show them what they stand to lose especially if they do nothing.

In short; keep it simple but focused.  Choose the appropriate method of delivery and keep it simple.

Dr Seuss only used 50 words and yes Sam-I-am got his unnamed co-star to try green eggs and ham but it is not a simple text to read.

Sometimes the best email is a phone call, the best presentation is a conversation, the best persuasive text is not more than a couple of well thought out and well delivered lines.

I am often guilty of overcooking it and one line that I remember and practice daily is

“Get it down and then get it great”

This line is not mine.  It belongs to Paul Jones, copywriter and Persuasive Writing guru at Magneto Communications.  Paul runs a number of Persuasive Writing courses and would encourage you to look him up.

If you have some examples of where you have overcooked it don’t be scared to share and let me know what you have learned as a result.

Any yes I could have summarized this entire post by saying “Keep it Simple” but that is not something Dr Seuss would say now is it!

The post A lesson from Dr Seuss appeared first on Social Influence Consulting Group.

Filed Under: General, Influence, Keep it simple, Nonverbal Behavior

The Social Influence Consulting Group Blog April 21, 2014

Default to YES!

This week I want to share a little trick I use to give my influence skills a jolt.  I walk up to my library of books (yes I am a hardcopy book person and I have a small but focused library) and I just pick a book.  I then turn to a page and review the notes I made either on my first or subsequent reading of the text.

I really find it helpful if I am facing a new problem, feeling a little flat or just looking for inspiration.  Sometimes I will do on my way into the office in the morning or on my way out in the evening “just because”.

That is why I am a hardcopy book person.  I write in the books.  I share them with others and ask them to write in them, all the time value adding to the author’s original insights.

default to yes Recently I was really under the pump.  I needed a positive influence hit so I reached for Guy Kawasaki’s influence inspired text Enchantment.  It’s a great book and one that always helps me turn back toward the positive… and this day was no different.

I turned to page 24 in the 2011 text and the heading that I circled multiple times was

“Default to Yes”.

Under this heading Kawasaki says you need to adopt a yes attitude.

“This means your default response to people’s request is yes”.

Kawasaki goes on to say it isn’t a risky practice because at the start of a relationship most requests are small, simple and easy.

Another line I had underlined was “A yes buys you time, enables you to see more options, and builds rapport.”

As we know from the Principles of Persuasion Workshop, Sleuths of Influence continually invest in others so this is a great approach to trigger Reciprocity but also Liking because of the cooperation factor.

The next section of the book really got my attention and it is this idea I wanted to share…

“By contrast, a no response stops everything.  There’s no place to go, nothing to build on, and no further options are available.  You will never know what may have come out of a relationship if you don’t let it begin.  At least, think “not yet” instead of no”.

In Australia this week we have a 3 day working week, sandwiched between Easter Monday and ANZAC day.  So here’s your influence challenge.  This week, for just three days adopt a default attitude toward yes and away from no and see what happens.

People will be under the pump, deadlines are tight, and worker numbers will be down due to those who have maximized the return on 3 days annual leave.  Therefore this is a great time to default to yes and build some relationship points with others.

Give it a try.  When people send you emails, call you or walk into your office, start with a default to yes attitude.

Kawasaki says,

Take my word for it: More people will like if you believe people are good until proven bad

Let me know how you go!

The post Default to YES! appeared first on Social Influence Consulting Group.

Filed Under: Default to yes, Influence, Liking, Reciprocity

The Social Influence Consulting Group Blog April 13, 2014

Clever Contrast

We know that the Contrast Phenomenon says you can change the way people experience anything by what they experience first.  In this advertisement Adidas takes an unusual approach to advertising their product.  Effective and simple.

Whenever using Contrast always ask yourself the question:

Compared to what?

In this advertisement you find yourself thinking of the fitness, stamina and endurance of the athlete.  Only once you have that firmly in your mind does Adidas surpass it by adding 50 pounds to the challenge.  In this instance you are comparing the elite athlete to an even more robust and higher performing individual – the camera man!  Absolute persuasive gold.

Nike is great if you are comparing it just to other running shoes.  Adidas is superior performance.

On my recent visit to the US Dr Gregory Neidert said “Contrast is the black matter that holds everything else together” and I absolutely agree.  If you can get your head around Contrast you will have struck persuasive gold!

As I have shared before here is another simple example of how James Cook University uses Contrast by first anchoring you to Cambridge and Yale and then blowing you away with the fact it surpasses them in the field of ecology!  Here is the text:

Cambridge and Yale universities are global research powerhouses.

In the 2012 Academic Ranking of World Universities, Cambridge University is placed fifth, behind Harvard, Stanford, MIT and the University of California at Berkeley. Yale University is placed eleventh.

Established in the thirteenth century, Cambridge is one of the world’s oldest universities. Yale is the third oldest university in the United States. 

Cambridge and Yale have global reputations for outstanding research and academic achievement.

But in the vital research areas of environment/ecology, James Cook University outranks them.

 

What do you think?  Adidas or Nike?  Yale or James Cook?

Remember they are just trying to change the way you think about their offering.

I tip my hat to both in the Contrast awards!

 

 

The post Clever Contrast appeared first on Social Influence Consulting Group.

Filed Under: Influence, SICG

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