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The Social Engineering Blog July 23, 2013

Facial Recognition Software and Cats

I thought this was an interesting use of facial recognition software, especially given the current state of affairs surrounding privacy. It’s a work of art by Shinseungback Kimyonghun called Cat or Human:

Human faces recognized as a cat face by a cat face-detection algorithm. Cat faces recognized as a human face by a human face-detection algorithm.

The facial recognition (human and cat) was done using open source software. (Kittydar and OpenCV).

Fingerprint: 0AD004747771F001F0F9946B30530754

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Filed Under: Miscellaneous, Nonverbal Behavior

The Social Engineering Blog November 24, 2012

Blind Obedience to Authority… Isn’t

Stanley Milgram’s shock experiment is one of the more well known demonstrations of the power of authority.  In the original experiment Milgram had test subjects apply electric shocks in increasing intensity to a participant who was located in another room. Despite cries of pain from the other participant, the test subjects continued to apply electric shocks at the direction of the experimenter.

In reality there were no electric shocks, and the participant in the other room was a confederate working with Milgram.  The experiment demonstrated people’s willingness to obey authority figures.

However recent attempts to recreate the experiment have come up with different results.  According to an article at Scientific American: 1

Contrary to Milgram’s conclusion that people blindly obey authorities to the point of committing evil deeds because we are so susceptible to environmental conditions, I saw in our subjects a great behavioral reluctance and moral disquietude every step of the way.

There are a couple of things to consider:

In the original experiment only 65% of test subjects continued issuing shocks until the maximum voltage (450 volts)
The second study only tested six subjects
You can never truly control every variable in a scientific experiment.  It is quite possible other elements (including the test subject’s background) played a role.

Even with these considerations, the results are definitely interesting.

Fingerprint: 757DA6014D9C74C3AC39920B569179DE

Notes:

What Milgram’s Shock Experiments Really Mean ↩

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Filed Under: milgram experiment

The Social Engineering Blog July 3, 2012

Summer Reading for Social Engineers

It’s summer time…

Which means warm weather, margaritas, and lazy summer afternoons.  To help fill in the gaps, here is a list of classic readings for every social engineer.

Nonverbal Communication

Everyone agrees that nonverbal communication plays a huge role in social engineering.  Here are some of the original texts that changed the field of nonverbal communication.

Silent MessagesSilent Messages

By: Dr. Albert Mehrabian

Chances are you’ve probably heard someone say something like “words are only 7% of the communication.”  Dr. Albert Mehrabian was the one who did the study that is often quoted, and in many cases, misinterpreted.  His book, Silent Messages, explains what the widespread misrepresentation of the Mehrabian Myth.

 

Emotions RevealedEmotions Revealed

By: Dr. Paul Ekman

If you’ve seen the TV show Lie to Me* then you’re familiar with the work of Dr. Paul Ekman.  Unfortunately watching the TV show won’t help you become better at assessing deception.  Although if you want to learn the science behind facial expressions, while getting better at recognizing expressions of emotion, then add this to your list of summer reading.

 

What Every Body is SayingWhat Every Body is Saying

By: Joe Navarro

Joe has written one of (if not) the most popular books on body language.  Whenever I have a friend or family member who asks me how to start learning body language this is the first book I give them.  Joe’s background and experience in the field give him insights that you don’t find many other places.

 

Persuasion and Influence

What would a reading list be without a couple of books that talk about persuasion and influence?  Below are the two books that people in the industry reference the most.

Influence: Science and PracticeInfluence: Science and Practice

By: Robert Cialdini

This is without a doubt the most referenced book when it comes to the field of persuasion.  If you haven’t already read this book you need to make it the next thing you read.  Stop reading this post and get this book now! :)

 

Yes!: 50 Scientifically Proven Ways to Be PersuasiveYes!: 50 Scientifically Proven Ways to be Persuasive

By: Noah Goldstein, Steve Martin, and Robert Cialdini

This book makes an excellent companion to the previous book (Influence: Science and Practice).  Where the previous book is more theoretical and academic, this book is all about application.  If you want to see how to apply the principles of persuasion, look no further.

 

Cognition and Thinking

The better you understand how the human mind works, the better you will be as a social engineer.  Here are a few books to help unlock the mysteries of the mind.

Sources of Power: How People Make DecisionsSources of Power: How People Make Decisions

By: Gary Klein

This book explains how experts make decisions in time-sensitive situations. Beyond applications for becoming an expert, it also provides a good model for decision making in general.

 

Memory-Enhancing Techniques for Investigative Interviewing: The Cognitive InterviewMemory-Enhancing Techniques for Investigative Interviewing: The Cognitive Interview

By: Dr. R Edward Geiselman, and Ronald Fisher

The cognitive interview is one of the best methods to enhance memory recall, and makes for a great introduction to the techniques of elicitation. I’ve had the opportunity to take training from Dr. Geiselman himself, and can attest to the utility of what he teaches. Unlike the television show Criminal Minds, this is the real stuff.

 

Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day LongYour Brain at Work

By: David Rock

One of the biggest problems with academic work is how it applies in the field. This book fixes that by taking the science of the brain and showing how it affects our everyday lives. Plus it gives you some strategies for dealing with the biases and limitations we encounter.

 

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Filed Under: Influence, Miscellaneous, Nonverbal Behavior

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