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The Humintell Blog July 7, 2014

Succeeding Globally

stockvault-world-grunge-map133086

Courtesy of StockVault

As many of us know, the business world is a predominately male dominated world.  In America, women have been working their way up the corporate ladder (they still do not receive equal pay for equal work), but find at times it’s very difficult to compete in a global workforce when there are so many cultural differences that exclude women from forming close relationships with their male counterparts.

Huff Post Business reports on the cultural complexities that affect women in the workforce.  The article notes that in today’s world, although women have come a long way, they still need to be more agile, resourceful and resilient than their male co-workers.

The article notes that every country has its own set of cultural norms and traditions as well as the expected roles for males and females.  Many cultures have their own views on social hierarchy and work outside of the home.  But in many traditional societies, for example, women have near-dictatorial powers inside the home while the man serves the family outside of it.

It’s important for women to also note that many cultures place a high value on age and executives that are (or at least are perceived) as young, might not receive as much attention and be seen as less experienced as their older counter-parts.

Businesswomen need to consider all of the signals they are sending out, from age to body language.  Are they standing with dominance and confidence or with meekness? Are they making as much or as little eye contact as necessary for that culture?

With the growing role of women (form all countries) in a global workforce it is important to be as culturally versed as possible.

Humintell understands the needs of a growing global workforce and has compiled years of emotion, gesture and cross-cultural research to create INTELLICULTURE our Cross-Cultural Adaptation Tool.  This tool will help not only women but any international business person who would like to be able to delineate from a cultural norm and discrimination due to age or gender.

The Huff Post is clear to point out that women need to keep in mind that the dominate power sets the rules in business and in most societies around the world, including America, that power is male.  Savy businesswomen work to get the results they want from their male counter-parts not to offend them.

 What are your thoughts on cultural communication? 

Filed Under: Cross Culture, culture

The Social Influence Consulting Group Blog July 6, 2014

Cheeky Request – What Would You Have Done?

This week I received an email from a MM reader, Darren about a cheeky request he received and I want to see how you feel about it and what you would have done if it happened to you.

Darren stated he received an email from a telecommunications consultant that been helping him switch to his product/service. In the email the service provider advised he had activated Darren’s global roaming and it was now available for use.

However he closed the email with the following request:

Can I be really cheeky?……. and ask you if you’ve got any companies that you might be able to refer me to?

Darren stated the provider has been good with the service he provides and he does go “above & beyond”.

I asked Darren how the request made him feel and he said his immediate response was it was a cheeky request indeed.

Darren felt that the request had put him on the spot, cheeky or not, and he felt pressure to provide a referral – which he didn’t want to do.

We understand the pressure Darren was experiencing was coming from the pull of Reciprocity.   The service provider had done a good good job and gone “above and beyond” for Darren and now he was looking to collect by asking for a favour in return.

The question is was this an equitable exchange?  Darren was paying the telecommunications advisor for his service after all and going above and beyond is perhaps his unique differentiator in the marketplace.

The telling part of the story for me was Darren said he waited almost two days to respond due to the discomfort.  During the two days he mulled over what to say before eventually replying with a non-committal statement saying,

 Trying to think of any organisations where they have a need for 5+ mobiles etc – will think to mention you to them as I interact with them to see if they are receptive to an approach.

Darren told me that he probably won’t follow through with this commitment because of the way the request was made and how it made him feel.

 

Here is your chance to interact.  Tell me how you would have reacted.  Was the request okay or not?  As Sleuth of Influence what advice would provide the service provider to persuade Darren to provide a referral without making him feel uncomfortable or obligated.

I am really looking forward to your views on this one – I have plenty I will share as we get going.

 

Cheeky request

 

 

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The post Cheeky Request – What Would You Have Done? appeared first on Social Influence Consulting Group.

Filed Under: Influence, Reciprocity

The Humintell Blog July 1, 2014

Monkey Face – Don’t Mate with Me!

Monkey Faces

Courtesy William L. Allen

Science Magazine reports on a research that highlights the importance of the face and its signal value in evolutionary history.

The Guenon monkey species tend to live in close proximity to each other, but it is important that they don’t interbreed as such offspring has been found to be infertile.   From an evolutionary standpoint, this species would have died off (or at least drastically decreased the size of their population) if they were not able to somehow know this and not interbreed.

So how has nature dealt with this?

Researchers reported, in Nature Communication, that the Guenon species that live in close contact have evolved certain facial expressions to prevent interbreeding.

The researchers used facial recognition algorithms to analyze photos that were compiled over a year and a half time frame.  They found key features that illustrated the the differences between neighboring species, which is counter to a past belief that it was environmental factors (i.e.lighting etc) that caused the Guenon facial diversity.

Filed Under: Nonverbal Behavior, Science

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