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The Humintell Blog September 30, 2021

Opportunity Favors the Prepared

Guest Blog by Ron Holloway

Ron is the owner of Arrow Coaching, LLC. He pairs his studies and research with the experience with becoming blind and cognitively impaired to an invaluable thought leader in the government and beyond. Connect with him on LinkedIn.

Lessons From Boxing

Mike Tyson once said, “every fighter has a plan until he gets punched in the mouth.”

I want to add that the amateur might forget the plan and get emotional whereas the professional fighter takes it, feels the blow and gets back to the plan. The shock makes the amateur panic and helps the professional focus.

We can say the same about life and emergency management when one encounters their metaphorical punch in the face with either an untrained mind or a trained mind.

What happens after that hit is the result of everything that went into preparing for it.

As, Sun Tzu said, “The battle is won before the fighting.”  Or what I learned as a soldier, we don’t rise to the occasion; we default to our level of training.

As an anti-fragility coach and consultant, I prepare individuals and organizations to be like that professional fighter.

In particular, I develop leaders for that moment when everyone turns to them with fear in their eye’s and say, “What do we do?”

Ron’s 4-Part System

My system draws on philosophy, psychology, physiology, and spirituality.

Like boxing there are principles, such as keeping your hands up and throwing combinations.  There are also techniques to drill into your muscle memory until they become automatic.

How it Applies to You

But you might be saying, I’m not a boxer what do I need this for?  Well, there are benefits in the real world that will come with being a champion.

An example we can draw from is the initial public response to Covid-19.  Some people rushed out and bought a ton of toilet paper for a condition that affects the respiratory system not the gastro-intestinal system.

Others asked themselves the classic stoic question of “how do I turn this to my advantage?” and those people invested in Zoom and saw their investment quadruple over the next few months.

Amazon, Circuit City, and Best Buy

This doesn’t only apply on the individual level. A great example is found in the consumer electronics market.

When Amazon entered that ecosystem, Circuit City went into denial and didn’t adapt.

Best Buy adapted and diversified by finding other areas to improve, the Geek Squad, the sale of high-end home appliances and home theatre systems, and training the sales people to develop subject matter expertise in products and to sell not just to husbands but also their wives. These are what make Best Buy the last man standing.

In the Darwinian sense Best Buy is the fittest and Circuit City is extinct.  Now this lesson is part of Best Buy’s corporate story and culture and as is often written, culture trumps strategy any day.

Post Pandemic

As we emerge out of the global pandemic, we need to do an after action review. We need to ask ourselves as individuals, organizations, and a country if next time disruption occurs will we waste money and precious time on a lifetime supply of Charmin, or are we going to get the contract for those social distancing stickers in front of every register in every store in the country?

Want to enhance your knowledge about emotions, skills in reading emotions in others, and your own emotion regulation competence? Check out our online courses here!

The post Opportunity Favors the Prepared first appeared on Humintell.

Filed Under: Emotion

The Humintell Blog September 13, 2021

Body Language in the Classroom

School is back in session! Humintell Director David Matsumoto has been a Professor at San Francisco State and Judo Instructor for over 30 years. In this video, he explains how reading facial expressions of emotion and body language (nonverbal behavior) has so many benefits in the educational process.


Teachers

For teachers, reading their kids’ and their student’s facial expressions of emotion is incredibly important. It helps them know if the students are getting the material or not, engaging with the classroom or not, and so many other things.

Students

For kids, it’s important to read each other’s nonverbal behavior and especially facial expressions of emotion for many reasons. It’s important for kids to be able to read their teachers so they can get the additional messages about what they’re trying to learn.

But it’s also very important for kids to be able to read facial expressions of emotion in everyone else for their social and emotional development, which is so important and is such an important part of the educational process- above and beyond the knowledge that kids learn.


Going Back Masked

But as you know as kids and teachers in many states and countries around the world are going back masked with a large portion of our faces covered, reading body language and especially facial expressions of emotion is a challenge.

And not doing so challenges the many benefits in reading facial expressions of emotion that would normally occur when we’re back in school.

In fact, there’s been some recent research about this that has shown that people are less accurate in reading each other’s facial expressions of emotion because of the masks.


All is Not Lost

We can still learn to read facial expressions of emotion even when people are wearing masks.

All of us here at Humintell want to help especially educators overcome this challenge during our recovery from the COVID-19 pandemic.

We’ve got a number of blogs on this topic that can hopefully inform us more and give us more important knowledge about this important issue:

The Role of Nonverbal Communication in the Classroom

Can Children Read Masked Faces?

We’ve also got some brand new online courses that can help people learn to read facial expressions of emotion even when others are wearing masks. They made be helpful not only for educators but also for health professionals, security personnel, and anyone who’s dealing professionally with others wearing masks.

So please check out our resources. We hope that they can help all of us be the best that we can be in reading people and reading facial expressions of emotion during this difficult time.

The post Body Language in the Classroom first appeared on Humintell.

Filed Under: Emotion

The Humintell Blog September 7, 2021

RESULTS: Reading Microexpressions: Put Yourself to the Test

A couple weeks ago we published a blog and challenged you to catch a liar by watching 4 videos. Several of you weighed in with your thoughts on who was telling the truth and who was lying after drinking either apple juice or vinegar and saying “this tastes good”.

What were the answers? Find out below!

Person #1: Truth Teller

Notice after she says “this tastes good” there’s a slight smile on her face. Lip corners are raised diagonally slightly and her cheeks are raised. This nonverbal behavior is consistent with her making a positive statement.

 

 

 

 

 

 

 

 

 

Watch it again:

Person #2: Liar

While person #2 smiles slightly before saying “this tastes good”, you may have noticed while he is saying the phrase his eyebrows are pulled up and together creating horizontal lines across his forehead. This is indicative of fear, which is contradictory to the positive phrase he said. Essentially he verbally saying “this tastes good” but nonverbally saying “I’m scared”. This is a definite hot spot.

 

 

 

 

 

 

 

 

 

 

Watch it again:

Person #3: Truth Teller

Person #3 is pretty stone cold in his response and his voice is fairly flat. However, there’s nothing behaviorally that would indicate he is being deceptive.

 

 

 

 

 

 

 

 

 

Watch it again:

Person #4: Liar

Person #4 actually flashes anger twice. Once immediately after drinking the vinegar and once while saying “this tastes good”. His browns are drawn down and together. Essentially saying “this tastes good” but saying nonverbally “I’m angry”. Another hot spot.

 

 

 

 

 

 

 

 

 

Watch it again:

 

Remember that seeing a hot spot is not always a sign that someone is lying, but often times are situations where there is an underlying or hidden message. If you see a hot spot and you feel the situation is necessary, you should ask more questions, or find out why that individual has hidden feelings about that topic. Don’t jump to the conclusion that they are automatically lying.

Had a hard time seeing these subtle expressions?

We encourage you to check out our SubX subtle expression training that will teach you how to recognize facial expressions of lower intensity. Recent research even suggests that the ability to detect subtle expressions may be especially important for detecting deception!

The post RESULTS: Reading Microexpressions: Put Yourself to the Test first appeared on Humintell.

Filed Under: Deception

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