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The Humintell Blog February 12, 2018

Olympic-Level Emotions

(L-R) Silver medalist US Chris Mazdzer, gold medalist Austria’s David Gleirscher, and bronze medalist Germany’s Johannes Ludwig pose on the podium during the victory ceremony in the men’s luge singles during the Pyeongchang 2018 Winter Olympic Games, at the Olympic Sliding Centre on February 11, 2018 in Pyeongchang. (Mark Ralston/AFP/Getty Images)

Can the Olympics teach us anything about reading people?

Most of these blogs have been devoted to reading people’s emotions when they are being actively concealed, such as during efforts to detect deception. However, the Winter Olympics give us an opportunity to read people exhibiting unfiltered, raw emotions. With emotions as high as they are during the Games, few people would attempt to conceal their emotions, even if they weren’t so physically exhausted!

Instead of having to work to decipher microexpressions, Dr. David Matsumoto’s experience as an Olympic coach has given him unique insight into the way Olympians express emotions. Of course, because microexpressions are really just shorter macroexpressions, these blatant cases give us something to look for in more fleeting situations.

For example, after examining photos from top competitors in the 2004 Olympic Games, Dr. Matsumoto observed that the winners almost all sported pronounced, genuine smiles. He referred to these as the Duchenne smile, and the genuine nature of the setting showcases these as truly prototypical expressions of happiness.

These involved: “smiles that involve not only the smiling muscle that pulls the lip corners up but also the muscle around the eyes, which lifts the cheeks, narrow the eyelids and produces crow’s feet wrinkles.”

Similarly, this same investigation looked at the microexpressions present in athletes just following the end of the match. Immediately after victory, an athlete would show a fleeting expression of pure, unadulterated triumph, regardless of what culture they were from. Similarly, a defeated athlete exhibited consistently sad microexpressions.

The prevalence and universality of these expressions helped establish the universal nature of these emotions. However, they are not necessarily innate expressions. How could Dr. Matsumoto rule out the possibility that this behavior is simply learned from watching other athletes?

The answer to this question came when he decided to examine a series of blind judo athletes during the 2004 Paralympic Games. Certainly athletes that are blind from birth could not have learned a purely visual emotional cue!

In fact, their facial expressions were indistinguishable from the respectively triumphant or defeated expressions of sighted athletes. This was also the case for their genuine, Duchenne, smiles upon receipt of medals. These results suggest that victory or defeat in the Olympic games brings out our innate and universal expressions, and these are the same sort of basic expressions that we have delved into throughout this blog.

You might find all this interesting but still aren’t sure how this is relevant to anything. Well, all of these expressions, both in macro or micro form, are keys to effectively reading people. By looking at situations where the expression is as blatant as after an Olympic match, you can better learn how to read those expressions during more subtle and deception-based situations.

Also, with this knowledge in hand, go out and watch the Olympics! Can you spot these expressions? Trying actual applications like this can make you a better people reader, and we are excited to offer some more observations in next week’s blog!

Filed Under: Emotion, Science

The Humintell Blog February 7, 2018

The Challenges of Cross Cultural Communication

You may be great about reading some people, but there are still a lot of people whose distinct outlook and culture may elude you.

One of the most important parts of learning how to read people is accepting that this process varies considerably across different cultures, despite the presence of universal basic emotions. In a recent study, Humintell’s Drs. David Matsumoto and Hyisung Hwang seek to investigate the main methodological barriers that confront those of us who want to learn to accurately read the facial expressions of those outside our own culture.

Hopefully, by better understanding these challenges future research can be effectively guided to help all of us fine tune our emotional recognition skills. But how do you as a follower of this blog gain anything from this? Try keeping these points in mind as you read future articles or peruse previous blogs and see if any of these hold for the research that we have reported. Not only will this make all of us a better scholar, but it will enrich your own abilities to read people.

The first of these methodological critiques is the way in which actual experiments are conducted. While Matsumoto and Hwang applaud the efforts of researchers to point out similarities and differences between those of various cultures, they caution us against jumping to any conclusions about the source of any differences.

Many differences, they point out, are just the result of the specific group selected and need not be reflective of an entire culture. This may be especially true in culturally diverse nations or regions where people who live just down the street approach the world from different cultural or social backgrounds.

Their second point is similar in focusing on the potentially biased nature of sampling, i.e. who is brought into the study. Often these experiments are conducted on international students at a university, where they are taken as representative of their home culture. Certainly, this can be seen as flawed as these participants may not be reflective of that culture, either due to a similar flaw as in the last critique or because of their more specific nature as an international student.

In a third argument, Matsumoto and Hwang make a point relevant to all aspects of emotional recognition, namely that many facial expressions also closely resemble other purposeful nonverbal behavior. For instance, raised eyebrows may be a sign of surprise, or it may be a gesture indicating greeting. This problem is even more relevant to cross cultural communication where gestures vary drastically between groups and may not be known to the researcher.

Finally, they question the traditionally bounded nature of many of the questions asked. We may want to test what factors lead to successful emotional recognition, but what exactly does recognition consist of? In doing research, this has to get simplified in order to test it, but especially with complex cross cultural considerations, this simplification may obscure the very real complexities.

This last point is especially salient when conducting advanced statistical analyses. While these are certainly useful, Matsumoto and Hwang also caution that it may be best to ask participants more open-ended questions.

Many of these points reflect broader methodological problems in other fields of social science, and they are not easy to wrestle with. However, they are important to keep in mind both for researchers and people like yourself that are just trying to learn about these fascinating topics.

We definitely recommend that you use these to review other research an, in the meantime, check out some of our official resources on cross-cultural communication! Maybe you’ll develop your own method-based critiques.

Filed Under: Cross Culture, culture, Emotion, Science

The Humintell Blog October 24, 2017

The Contagious Smile

Many of us often feel that smiling can be irresistibly contagious, but is this actually true?

In fact, a recent study published in Trends in Cognitive Sciences adds to a growing body of evidence that indicates that other people’s expressions really can have a tangible impact on our mood. The study authors, Dr. Paula Niedenthal and Adrienne Wood, found that we instinctively mimic other people’s faces, triggering the associated expressions.

This serves as a way for people to learn to empathize and to better read others by literally trying on their facial expressions. Amazingly this process can happen in only a few hundred milliseconds.

As Dr. Niedenthal said, “You reflect on your emotional feelings and then you generate some sort of recognition judgment, and the most important thing that results is that you take the appropriate action–you approach the person or you avoid the person.”

While they did not report exactly how this works in our brain, their results are reminiscent of previous research on the use of mirror neurons. Mirror neurons are brain cells that are triggered, when we see other people’s actions. This can include facial expressions and many neurologists see mirror neurons as the key to explaining how we experience empathy.

However, the authors mentioned that this critical skill is not accessible to everyone, including those who have social disorders or challenges presenting facial expressions. Dr. Niedenthal pointed out that “There are some symptoms in autism where lack of facial mimicry may in part be due to suppression of eye contact.”

This is an exciting connection, given recent research that has shown that an autistic individual often struggles to empathize due to the inability to recognize faces and emotions. If an autistic individual has trouble even recognizing another person’s facial expression, it is that much more difficult to mimic it and thus empathize.

Similarly, Humintell has previously worked to draw attention to those who live with Moebius Syndrome. Those with this condition experience a form of facial paralysis that makes it impossible to display facial expressions. This causes challenges relating interpersonally as the lack of expression makes emotional communication challenging.

Presumably, from Dr. Niedenthal and Dr. Wood’s research, this also prevents effective facial mimicry for both the person with Moebius Syndrome and their interlocutor.

Thankfully, as we have discussed, reading facial expressions is not merely an innate ability on which we cannot improve. Instead, we can learn to better recognize people’s expressions and emotions.

That is exactly what Humintell is here for! If you want to better learn this skill, check out our workshops and training programs.

Filed Under: Emotion, Science

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