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The Humintell Blog October 15, 2014

The Hidden Power of Smiling

Entrepreneur Ron Gutman reviews a raft of studies about smiling, and reveals some surprising results.

Did you know your smile can be a predictor of how long you’ll live — and that a simple smile has a measurable effect on your overall well-being? Prepare to flex a few facial muscles as you learn more about this evolutionarily contagious behavior.

Click here to view the embedded video.

More on the baseball smiling study Gutman mentions can be found here

Filed Under: Nonverbal Behavior

The Humintell Blog October 9, 2014

Improve Your Negotiation Skills by Understanding Microexpressions

From Clearly Influential with Sandy Donovan:

“Don’t you just always want to know what the other person is thinking? Whether a co-worker, significant other or the stranger I met in the grocery store – I always want to get inside their mind. I’m constantly wondering what they are REALLY thinking.

Unfortunately, a lot of us just aren’t that good at reading non-verbal cues. Something we haven’t talked about yet on this show is microexpressions. They’re tiny flashes of expressions that pop up on a face for a short time – so short that you won’t even notice unless you’re trained to. I’m talking like a tenth or fifteenth of a second. What’s cool is that the person making these expressions probably doesn’t notice that they’re making these expressions either. It happens at the subconscious level. What’s interesting is that these expressions can show us a person’s true emotion. They express fear, anger, happiness…. all the regular emotions, but at a fraction of a second, it goes unnoticed.

Our guest today says that, with training, you can become up to 90% accurate in reading these emotions. Imagine that! Most people don’t even know they exist, but with a little practice, you’ll know what people are feeling 90% of the time. Imagine the leg up that can give you in negotiations.

Dr. David Matsumoto, Director of Humintell, is a renowned expert in the field of microexpressions, facial expression, gesture, nonverbal behavior, emotion and culture. He has published over 400+ articles, manuscripts, book chapters and books on these subjects. Since 1989 Matsumoto has been a Professor of Psychology at San Francisco State University. He is also the Founder and Director of SFSU’s Culture and Emotion Research Laboratory. The laboratory focuses on studies involving culture, emotion, social interaction and communication. In 2009, Matsumoto was one of the select few to receive the prestigious Minerva Grant; a $1.9 million grant from the US Department of Defense to examine the role of emotions in ideologically-based groups. He trains law enforcement, is the author of numerous books and is a 7th degree black belt.

Today is all about finding concealed emotion and noticing indicators that most others don’t even notice. Understanding this information will certainly give you better insight into what your audience is thinking and feeling.”

Filed Under: Nonverbal Behavior

The Humintell Blog September 25, 2014

4 Gestures That Turn People Off

© Andres Rodriguez

© Andres Rodriguez

A new article featured on the Inc website suggests that small movements that you make–movements you probably aren’t aware of–could be the key to whether others trust you–or not. 

The article features the work of Dr. David DeSteno, a Professor of Psychology at Northeastern University. The details of the study is outlined in this video.

Through their research, DeSteno and his team found that 4 specific gestures were associated untrustworthiness. Those gestures are:

1. Hand-Touching

The article suggests that hand-touching can make you look tentative and nervous, which could cause observers to think you are hiding something or not being honest, or that you lack confidence. Clasping your hands together may also be interpreted as a closing-off gesture: It could look as if you were putting up a fence between yourself and the people you’re speaking with.

2. Touching your own face

Touching your own face is a common gesture that signals you are thinking. But what you are thinking is unknown to those who are trying to determine if you can be trusted. And if they don’t know you well, the safe choice might be to decide that you’re up to no good.

3. Crossing your arms, and

Crossing your arms is a classic closing gesture. Crossing the arms tends to communicate that your true feelings will remain undisclosed, and that you are not open for collaboration.

4. Leaning Away

We like people who like us. When you lean in, you express the desire to be close. When you lean away, you could very well be seen as someone who is running away, disengaged, or avoiding contact–you’re aloof on the balcony, not moshing on the dance floor.

Those of us in any relationship, be it personal or professional, need to earn the trust others. With a little practice, you can avoid touching your hands and face, crossing your arms, or leaning away from people you’re conversing with.

Filed Under: Nonverbal Behavior, Science

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