Social Engineering Blogs

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The Humintell Blog May 28, 2011

Does Gossip Affect Your Brain?

Using neuro-imaging, scientists are measuring which image a person’s brain will focus on given a choice between two visuals of faces one with negative connotative associations and one with positive or neutral associations.

Which image does the brain choose according to io9 Psychology ?  The results are intriguing to say the least.

Previous research has shown that people remember negative information better.   This new study took it a step further testing our brain and determining that the brain responds differently to a person’s face after we hear nasty gossip about someone.

Scientists found that people will stare longer at the face’s of people they’ve heard bad things about.  They suggest that this brain override for focusing on people we’ve heard bad things about could offer an evolutionary advantage:  They commented in the journal Science:

‘It is easy to imagine that this preferential selection for perceiving bad people might protect us from liars and         cheaters by allowing us to view them for longer and explicitly gather more information about their behavior.’

The study links gossip as having a measurable effect on our perception of other people.
The down side to this study is that the desire to stare at victims of gossip is no guarantee that their behavior matches the gossip.  They might not be “bad” people.  Also, a true criminal would exploit this human weakness.

Filed Under: Nonverbal Behavior, Science

The Humintell Blog May 26, 2011

Keep Your Boss Ignorantly Happy?

CNN Money has just reported that managers that encourage loyal opposition can better avoid corporate disaster.

Nowadays, especially with the state of our economy, it is easy to fall into a yes-man culture, especially since many more workers feel insecure about their jobs.

Many employees are afraid to give their bosses bad news.  They would be saying no to their superior and many feel like they could be risking their job.

The dilemma they face is do they divulge particular information to their bosses even if it is undesirable to do so.  The answer according to Menlo CEO Rich Sheridan is yes.

Sheridan suggests that companies that foster this new type of “open” relationship enjoy better decision-making, more ethical behavior and the ability to truly harness the collective brainpower of the workforce.

“My job is to say, ‘Thank you for letting me know’ not ‘I need you to work an extra 10 hours tonight, ‘” affirms Lisa Ho, 26, a Menlo project manager.  “Sometimes it’s hard to do because we have this deadline we’re trying to meet.  But I respect them for telling me and as long as we’re very transparent…I can call the client.”

An example of how other companies are beginning to implement this type of “open” environment can be seen through Grand Circle Corps a travel and cruise company.    Their employees are graded on their open communication.  During a monthly meeting, executives answer staff questions for half an hour, and the people who ask outstanding questions are recognized in the company’s newsletter.

Alan Lewis, Grand Circle CEO, confirms, “The reason you want your employees to raise hot issues is that’s where you’ll learn about bottlenecks…You’ll see where you have organizational issues.

Do you think your company encourages this type of “open” environment ?

Filed Under: Nonverbal Behavior

The Humintell Blog May 24, 2011

Do You Believe Lance Armstrong?

Lance Armstrong, who is the 7-Time Tour de France Champion in cycling, has long been accused of using performance enhancing drugs.

Most recently, one of his former US Postal Service teammates, Tyler Hamilton claimed on 60 minutes that he had seen Armstrong inject himself with steroids on multiple occasions.

Armstrong has long maintained his innocence. He was on Larry King Live back in 2005 denying the allegations against him. A short clip of his interview from 6 years ago is below.

Filed Under: Hot Spots, Nonverbal Behavior

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