Social Engineering Blogs

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The Humintell Blog July 18, 2012

Infectious Emotions

A new study purports that strong emotions are very contagious.  The research shows that if all members in a group share the same emotional state, then their brains will follow suit.  Not only will our emotions link up, so will our brain activity.

The study conducted by researchers from Aalto University and Turku PET Centre delineates that experiencing strong emotions synchronizes brain activity across individuals.  This reported by Medical News Today.

The article goes on to note that the research shows that observers who share other people’s emotional states become a part of a somatoensory and neural framework.  This enables them to understand other people’s intentions and actions, allowing them to “Tune In”  with them.

Professor Lauri Nemmenmaa from Aalto University says this synchronization enables social interaction and group processes.

That raises the question, how long is necessary to constitute a group setting that connects our brain waves and emotions?

A related article by PHYS.ORG comments on how the above idea might function in the real world.  It focuses on the training teachers receive in helping young children deal with their emotions such as frustration, anger and excitement.

 ”Everyday moments are golden opportunities for children to learn how to manage their emotions. Too often, teachers want to make negative emotions go away. Instead we need to use them as learning opportunities,” says Rebecca Swartz, a doctoral candidate and the study’s first author.

Student teachers who reported more effective strategies for regulating their own emotions and who also reported more accepting beliefs about children’s emotions were more supportive of children when they had emotional outbursts.

Swartz hopes that teachers will learn emotional regulation strategies as part of their professional development so they can model them for children and manage challenging emotional moments in the classroom.

“It might be effective to bring in a mentor who could coach, consult, and reflect with teachers as occasions arise,” she said.

 What are your opinions on the linkage of our emotions and brains in group settings? 

Filed Under: Nonverbal Behavior, Science

The Humintell Blog July 16, 2012

Cognitive Deception Detection Skills

PoliceOne.com has reported on some intriguing deception detection techniques.  Cognitive interviewing has now been used to detect possible deception when questioning suspects about crimes.

According to this article and the Force Science Institute, there are two extremely helpful techniques when trying to elicit deception when interviewing criminal suspects:

1.   Asking a suspect to sketch one or more drawings to illustrate his story

and

2.  Asking him to repeat his account in reverse order of occurrence, beginning with the end of the story and working backward in time.

“A deceptive subject’s cognitive resources already are being strained to the limit to create his story and maintain it consistently. Increasing that load even more with these demanding and surprising tasks can provoke potential signs of deception, if you know what to look for,” clarifies Dr. Edward Geiselman, a Force Science certification instructor and a psychology professor at UCLA.

According to the article Cognitivbe Interviewing (CI) elicits between 25-40 percent more correct and relevant information than conventional questioning.  CI is used by many governement agencies including the FBI and the Defense Intelligence Agency.

CI was originally developed din six stages, but Dr. Geiselman has incorporated the latest research to extend this type of questioning to criminal suspects with CIS – Cognitive Interview for Suspects, which includes two new additions (listed above).

As with the best methods of obtaining truthfulness building rapport played an important role in the research and method developed.  It also helps in delineating a baseline for the suspect.

Dr. Geiselman notes that more direct research in the comparison of his method (CI) and the traditional interrogation techniques is “certainly warranted.”

Filed Under: Hot Spots, Nonverbal Behavior, Science

The Humintell Blog July 6, 2012

Interview and Interrogation Techniques

Where were you yesterday at 3:45pm? Don’t lie we have your finger prints. Why did you commit this crime?

Does this line of questioning sound intimidating?  The Daily Beast has some enlightening news. 

Research was conducted at John Jay College of Criminal Justice through the FBI’s High Value Detainee Interrogation Group. A team of leading researchers formed to find out better methods for getting high-level suspects to reveal what they know.  They have uncovered some interesting insights.

Ali Soufan, a former FBI Agent stated, “24 [a popular TV show] works in Hollywood.  Reality is not that sexy.  You can catch more flies with honey than with vinegar.”

Being an effective communicator, in addition to understanding and recognizing  the emotional states of other people is extremely beneficial in building rapport, which is necessary to elicit truthful information.  Scientific peer reviewed research has shown that knowing how to detect, label and react appropriately to certain emotions builds rapport.

“Torture does not work, it is illegal, and the professional intelligence, military, and law-enforcement officers who know what they are talking about, and who have firsthand experience, have been explicit that enhanced interrogation techniques undermine operational success,” says Glenn Carle, a former CIA officer.

So what are the best ways to elicit truthful information?

According to the article and many interrogators it involves understanding a subject’s culture and motivation and then gaining his or her trust—without revealing what you’re after.

Recent research backs up the idea the torture techniques are not truly effective by indicating that stress-inducing measures actually impairs memory.  Research has also proven that non-coercive interview techniques based on rapport building are the most effective in eliciting truthful information.

Dr. David Matsumoto’s new book Nonverbal Communication:  Science and Applications blends cutting-edge behavioral science with real-world practical experience, making this text the first of its kind to merge theoretical and practical worlds of nonverbal communication.

 What are your thoughts on controversial questioning techniques?

Filed Under: Nonverbal Behavior, Science

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