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The Humintell Blog July 11, 2018

Political Facts or Deceptive Opinions?

It’s no surprise that deception and politics are intertwined, but are you the person to disentangle them?

The Pew Research Center has issued that very challenge, though in the somewhat lighthearted context of an online quiz. This challenges readers to classify given statements as “factual” or simply “opinions,” but it’s harder than you would think!

In fact, only 26 percent of Americans could correctly identify all the factual statements, and only the slightly higher 35 percent could identify the opinion statements. This is somewhat easier if you are politically engaged and follow the news, but even that’s no guarantee!

Can you tell the difference between factual and opinion news statements?

The role of deception in politics is an omnipresent concern. During the election season, Humintell’s Dr. David Matsumoto published an enlightening series of posts discussing the ways in which language and nonverbal behavior can be used to spin the news or conceal a politician’s motives.

Check our Parts One, Two, and Three here, but especially Dr. Matsumoto’s conclusion here!

Filed Under: Deception

The Humintell Blog March 6, 2018

Anomalies and Deception Detection

While reading people can help in better communicating, it can also help in determining if somebody is lying to you. It was for this purpose that Humintell’s Dr. David Matsumoto and Dr. Hyi Sung Hwang worked with the Federal Bureau of Investigations to develop a rubric for how to effectively tell if you are being lied to.

Here, they focus on a series of tell-tale indicators, or behavioral anomalies, that give clues into the emotion or motivation of an individual. Law enforcement officials use these to verify statements or attempt to predict possible acts of aggression. While the subtlety of such indicators makes them difficult to detect, it also means that the interviewee does not necessarily know when they have exposed themselves.

One type of indicator consists of verbal cues. For instance, lies tend to omit details, use fewer words, and lack clear or defined structures. This is complicated however, as sometimes detailed descriptions of fictitious accounts are also markers of a lie. They offer an example of when an interviewee gives subtle details about a situation that, according to them, didn’t occur.

Another crucial type of indicator rests in purely non-verbal behavior. These often include excessive blinking, certain gestures, and fleeting microexpressions.  For example, when an interviewee is trying to conceal fear, their eyes might flash suddenly, revealing the white above the iris.

While we distinguish these two types, they are deeply interwoven, and a successful interviewer must keep both considerations in mind.

It is also important to expand on the term “anomaly.” While many people think that lying behavior is just universally evident, this is not always the case. Instead, a skilled interviewer must try to learn as much as they can about the person’s underlying personality. It is when people notably deviate from their baseline behavior that deception indicators are most apparent.

We also have to clarify that many so-called experts in deception detection emphasize indicators that have not been supported by empirical evidence. These often focus on eye contact, arguing that a failure to look an interviewer straight in the eye is a sign of deception. Numerous studies have disproven this persistent claim, so it is important not to let this sway your assessments.

While we would love to just list out everything to look for, these indicators are often either incredibly subtle or context-dependent.  After working closely with law enforcement to train them in these detection techniques, however, Dr. Matsumoto reported a dramatic increase in accuracy, from 10 to 25 percent!

Thankfully, these techniques are not limited to high-level law enforcement. While Humintell is proud to work with all sorts of agencies, we are also thrilled to work with people like you. We offer both a comprehensive class in evaluating truthfulness and a course in predicting possible signs of aggression that can help translate these ideas into making you the best people reader and deception detector possible.

Filed Under: Deception, Nonverbal Behavior

The Humintell Blog January 24, 2018

Revisiting Nonverbal Behavior

We have shown that nonverbal behavior is crucial to detecting deception, but it seems that our previous discussions have been a little insufficient.

Certainly this has been a major discussion in this blog, but we have focused only on individual behaviors, like eye contact or gestures, in order to explain how important nonverbal behavior is. However, as new research by Dr. David Matsumoto and Dr. Hyisung Hwang demonstrates, clusters of multiple behaviors may be even more important.

In their forthcoming study, Drs. Matsumoto and Hwang build on previous research suggesting that focusing on a given individual nonverbal behavior is enough. They point out that lying depends on the maintenance of emotional states which help us continue our deception. This generally requires that we internalize additional emotions, corresponding to the increased cognitive work that lying requires.

While any individual nonverbal behavior may fade far too quickly to notice, a series of nonverbal behaviors born out of these additional emotions can last much longer, making lie detection easier. The goal of this study was to attempt to isolate deceptive behaviors and to see if certain patterns of nonverbal behavior tended to correspond with deception.

They hypothesized that patterns of nonverbal behaviors would reliably indicate deception and also that more open-ended interrogations would produce a greater amount of indicative nonverbal behaviors.

In order to answer these questions, they recruited a sample of students from various ethnic backgrounds and, after some initial assessments, divided them randomly into two groups. The first group was told they would be gifted a $100 check, while the second was told they could look at but not take the same $100.

The participants were eventually given the opportunity to steal the check, after which they were told that they had been “randomly” selected for an interview. Interestingly, each of them had been previously instructed to make a point of proving their honesty, regardless of their guilt. This is where the article’s data collection truly began.

The researchers employed interrogation tactics modeled after actual law enforcement techniques and utilized of a variety of open and closed ended questions, in order to test the second hypothesis. During this process, they tracked facial expressions and other nonverbal behavior like head movements and gestures.

Overall, the experiment demonstrated broad support for both hypotheses. They found that when participants lied, they produced a lower pitch in the voice and engaged in fewer head nods, which Drs. Matsumoto and Hwang suggest may be due to greater levels of emotion on the part of the deceiver.

These findings may set a new direction for research into deception detection and nonverbal behavior. Rather than just focusing on a specific feature, it is important to understand how larger underling emotional states can create persistent changes in behavior.

Naturally, this might be a bit much for any of us to keep in our head, so it may help you out to get some professional advice on properly detecting deception!

Filed Under: Deception, Nonverbal Behavior

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