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The Humintell Blog May 19, 2015

What Your Smile May Say About Where You’re From

core valuesA new study finds that an individual’s use of facial expressions, such as smiles, is related to the migratory history of where they’re from. More specifically, the recent research suggests that if you come from a country of immigrants, you’re more likely to crack a friendly smile on the street.

As written by Chris Cesare for Science Magazince, Scientists have known for decades that societies have their own unwritten rules about when it’s appropriate to smile, frown, or get angry. These rules are part of a country’s “emotion culture,” the norms that influence how and when people express whether they’re pleased or upset. Researchers often study these differences geographically, finding that the United States and the West tend to be more expressive than China and the East. But those geographical studies overlook the important role migration played in shaping emotion culture, says Paula Niedenthal, a psychologist at the University of Wisconsin, Madison.

Niedenthal and her colleagues suspected that, over time, countries without many immigrants would agree on rules for how much emotion to show in certain situations. People in those countries might even suppress their true feelings so as not to upset the social pecking order. In Japan, for instance, subordinates use smiles around their bosses to hide feeling upset. For countries with a more diverse past, though, the story would be different. “What we’re talking about is a collision of differences in language and emotion culture,” Niedenthal says. People in these melting pots would need to beef up their facial expressions to overcome the language barrier.

To test their hypothesis, the researchers needed a way to measure the amount of migration a country has experienced. They used something called “historical heterogeneity”, which captures the history of a country’s migrations in a single number and represents the tally of the countries that have contributed more than a tiny percentage (about 0.1%) to the current population. For example, Canada scores a 63, which means that Canada’s current population has largely come from 63 different source countries over the past 500 years. By contrast, China and Japan both score 1.

The researchers compared these numbers with some reanalyzed data from an earlier study of emotional expression. In that work, more than 5000 participants from 32 countries filled out a survey that posed various emotional scenarios. For instance, it asked respondents to imagine being happy with a close friend in public or upset with a female professor in her office. It then asked the participants how they should respond, with options like “show more than you feel” and “hide your feelings by smiling.” When Niedenthal and her colleagues tallied the results, they found that countries with more migration also tended to be more expressive.

Then the team zeroed in on a particular kind of facial expression: the smile. They conducted a new study of 726 people in nine countries, including the United States, Japan, and France. Here, participants were again asked to complete a survey, which inquired what constituted a good reason for someone else to smile. There were options such as “is a happy person,” “wants to sell you something,” and “feels inferior to you.” For each reason to smile, the participants picked from among seven choices, from strongly disagree to strongly agree. The researchers compared the results for each country with their migration numbers. Countries with greater immigration over the past 500 years were more likely to interpret smiles as friendly gestures, whereas those with less migration thought smiles were related to the social hierarchy, the team reported online before print in the Proceedings of the National Academy of Sciences.

 

Filed Under: Cross Culture, culture

The Humintell Blog January 13, 2015

Gestures from Around the World

In general, we tend to think it’s best not to insult your host country when traveling abroad. So before you may unintentionally offend someone in another culture, take a look at this guide to hand gestures around the world.

For more information on gestures, take a look at our World of Gestures webinar recording

Click here to view the embedded video.

Filed Under: Cross Culture, culture, Nonverbal Behavior

The Humintell Blog July 7, 2014

Succeeding Globally

stockvault-world-grunge-map133086

Courtesy of StockVault

As many of us know, the business world is a predominately male dominated world.  In America, women have been working their way up the corporate ladder (they still do not receive equal pay for equal work), but find at times it’s very difficult to compete in a global workforce when there are so many cultural differences that exclude women from forming close relationships with their male counterparts.

Huff Post Business reports on the cultural complexities that affect women in the workforce.  The article notes that in today’s world, although women have come a long way, they still need to be more agile, resourceful and resilient than their male co-workers.

The article notes that every country has its own set of cultural norms and traditions as well as the expected roles for males and females.  Many cultures have their own views on social hierarchy and work outside of the home.  But in many traditional societies, for example, women have near-dictatorial powers inside the home while the man serves the family outside of it.

It’s important for women to also note that many cultures place a high value on age and executives that are (or at least are perceived) as young, might not receive as much attention and be seen as less experienced as their older counter-parts.

Businesswomen need to consider all of the signals they are sending out, from age to body language.  Are they standing with dominance and confidence or with meekness? Are they making as much or as little eye contact as necessary for that culture?

With the growing role of women (form all countries) in a global workforce it is important to be as culturally versed as possible.

Humintell understands the needs of a growing global workforce and has compiled years of emotion, gesture and cross-cultural research to create INTELLICULTURE our Cross-Cultural Adaptation Tool.  This tool will help not only women but any international business person who would like to be able to delineate from a cultural norm and discrimination due to age or gender.

The Huff Post is clear to point out that women need to keep in mind that the dominate power sets the rules in business and in most societies around the world, including America, that power is male.  Savy businesswomen work to get the results they want from their male counter-parts not to offend them.

 What are your thoughts on cultural communication? 

Filed Under: Cross Culture, culture

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