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The Social Influence Consulting Group Blog October 19, 2014

Authority – Don’t Blow It Once You Have It!

We hear it all the time – if you want to be more influential you need to be seen as an Authority and its true.  We spend an enormous amount of effort and funds investing in our domain knowledge and expertise, thoughtfully presenting it in a way that demonstrates we have superior knowledge and/or wisdom on a particular topic.  In the Principles of Persuasion Workshop we teach participants how to build and present their expertise in a manner that allows them to be seen as an Authority.   Rarely however do we address the issue of making sure you don’t blow your Authority once you have established it.

New research in the The Leadership Quarterly identifies that when seeking to appoint a leader selectors base their decision on several criteria, key among them are honesty and trustworthiness.  Both are critical elements in establishing someone as an Authority as opposed to someone who is in authority, i.e. the boss.

To recognise you as an Authority I need to know you know your stuff and I need to trust you.

The thing is, once leaders are in power or an Authority has attained that status do we simply trust them to exercise it in a prosocial manner?

For Australian readers I only have to mention the name Clive Palmer and you know what I am talking about.  For our international readers, Clive Palmer is an Australian businessman turned politician. A self proclaimed billionaire, Palmer has iron ore, nickel and coal holdings.  That wealth allowed him to establish a political party he named the Palmer United Party and buy a popular resort he renamed the Palmer Coolum Resort.

Clive Palmer

Many in his electorate have stated they voted for him because he was a successful business man.  An Authority on generating wealth and thinking differently if you like.  They believed he would help stimulate the local economy and give them an active voice in State and Federal parliament.  However since his election to federal parliament there have been numerous allegations of Palmer not attending sitting days, not representing his constituents and more recently running a political party accused of nepotism and cronyism because of his want to nominate candidates who are mates, business associates and family (Palmer’s wife Anna indicated during the week she would seek pre-selection with the party for the Gold Coast seat of Gaven).  Has Clive done his dash?  Has he blown what credibility he had?  Many are saying yes.

The premise of the research in The Leadership Quarterly as explained by study author John Antonakis  from the University of Lausanne was  “We looked to examine what Lord Acton said over 100 years ago, that ‘Power corrupts and absolute power corrupts absolutely.’” The study found  that those who measured as less honest in pre-study psychometric testing exhibited more corrupt behaviour, at least initially; however, over time, even those who initially scored high on honesty were not shielded from the corruptive effects of power.

Therefore the point I would like to make is, think about how much time and effort you put into establishing your Authority – are you doing things that could be eroding it?  I am not suggesting that you are taking a path like Clive Palmer, but it is quite easy to relax once the hard work is done – and that is where the mistake lies.

For me this was a great light bulb moment.  I have spent years building and developing my knowledge.  I have now published a book on the topic.  What things am I doing to erode my Authority?

I want you to honestly ask yourself the question, have you taken your foot off the gas?  Have you gotten comfortable being the “Go to person” and you are not necessarily doing what is expected of you?

In the research they found that power can corrupt leadership.  Are you making decisions, comments or actions now that you would have have dared while establishing your Authority?

My comment to you, is once you establish your authority, don’t blow it once you have it!  Keep your eye on the prize and make sure you regularly reassess the perception of your expertise and trustworthiness.

Tell me what are your thoughts on Clive Palmer, your own Authority or even on others you know who have blown it once they had it?  Let me know…

 

Source: Science Daily, Power can corrupt even the honest 

The post Authority – Don’t Blow It Once You Have It! appeared first on Social Influence Consulting Group.

Filed Under: Uncategorized

The Social Influence Consulting Group Blog September 28, 2014

How Not To Persuade Your Neighbours

I walked into work last Monday and saw the below piece of paper on the driveway.  It was face up so I thought I would stop and read it to ensure it wasn’t anyone’s personal information, etc.  This quickly turned into a persuasion exercise and I immediately thought – wow!  This is an example of how not to persuade your neighbours.

Persuade Your Neighbours

Let’s review some of the mistakes.

Line #1 – “To Neighbour”, not Dear Neighbour or hi just “To”.  This is not personal and sets the tone for the note – it is a direction not an invite to cooperate.

Line #2 – “Unit 4 will be moving on Thursday 4th September 2014 at 7.30am. We will have the truck in the driveway from that time until 9.30am”

Great it gives the details and after Line #1 I may excuse the tone as they are helping me out with some helpful information – perhaps to let me know that I might be impacted by their actions.

Here comes the cracker though – no cooperation, no consideration, just a self-centered slap in the face “Can you please move your vehicles prior to that time. To ensure minimum movement of the truck” 

“Sorry for any inconvenience” is that a statement to themselves that they are sorry for the inconvenience my vehicles are causing them or sorry for the inconvenience of having to take the time to write this note!!

Now I get why the note was on the driveway and had been run over several times.

This is a classic example of it all being about the author.  There is no effort or thought of the other party – just very selfish and self-centered direction.  All so they don’t have to move the truck – bah-humbug!

What if they had of written something like this:

Hi fellow residents of 123 XYZ Street,

You may have seen some activity in Unit 4 lately.  Our time is up and we are moving to a new home so we wanted to give you as much detail about the move as we could because of our shared driveway.

We have a removal truck booked for Thursday 4th September 2014.  So as not to park you in or cause you any surprise, the truck will be onsite from 7.30-9.30am.  We know this is a prime time for people coming and going so we would like to park the truck in the visitors bay near the door because we want to reduce disruption to you and your family/colleagues.

We will be in the carpark from 7am to see if any cars are impeded by the truck.  You may like to move your cars earlier or even the night before if you are concerned but of course it is entirely up to you.  If you think this movement will impact on you adversely please let us know on the numbers below or just come and knock on the door.

Thanks

Bill & Jen (Unit 4)

Bill – 0434555111 / Jen 0434 555555

Let me know how you would have written it.

 

The post How Not To Persuade Your Neighbours appeared first on Social Influence Consulting Group.

Filed Under: General, Influence

The Social Influence Consulting Group Blog September 21, 2014

Apple Got it Wrong

Apple Got it Wrong

Okay the image says it all.  Last week Apple paid U2 $100 million and distributed their new album Songs of Innocence to 500 million people – for FREE!

Some called it a marketing blunder, others have said it achieved what Apple wanted – people talking about the new product launches – the Apple watch failed but the U2 giveaway certainly has people talking.  But has Apple Got it Wrong?

If Apple was hoping for a blip in image, branding and hype (in the positive) did it fail?

This week I want to bring you back to the Principle of Reciprocity.  We know that we feel obliged to give back those who have given to us first.  Has Apple’s actions been enough to trigger Reciprocity in their favour?

We also know Reciprocity is enhanced by the giving of Meaningful, Customised and Unexpected gifts.

Did Apple get this gift wrong?

I have my opinion and will share it a couple of days but I would like to hear what you think?

Bungle or strategic action?  You tell me!

The post Apple Got it Wrong appeared first on Social Influence Consulting Group.

Filed Under: Influence, Reciprocity

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